Administrative Professional 3 - 20060538

State of Ohio • Reynoldsburg, OH

1d

About The Position

Administrative Professional 3 - 20060538

Applications must clearly indicate how the applicant meets the minimum qualification for the position. If you meet minimum qualification due to educational achievement, please submit a copy of your unofficial transcript(s) with your application. All answers to the supplemental questions must be supported by information provided in the work experience &/or education sections on your civil service application. Please do not use “see resume” as a substitution for the completed application; assumptions will not be made. Application Status\: You can check the status of your application online by signing into your profile. Careers to which you’ve applied will be listed. The application status is shown to the right of the position title and application submission details. The final candidate selected for this position will be required to undergo a criminal background check as well as other investigative reviews. Criminal convictions do not necessarily preclude an applicant from consideration for a position, unless restricted under state or federal law or federal restrictions. An individual assessment of an applicant’s prior criminal convictions will be made before excluding an applicant from consideration. The Division of Real Estate & Professional Licensing helps ensure Ohioans’ investment in their largest asset – their homes – is a sound one. This includes licensing, educating, and enforcing Ohio laws for real estate brokers, salespersons, real estate appraisers, home inspectors and foreign real estate dealers and salespersons. The division also registers cemeteries and real estate developments located in other states that are marketed in Ohio. REPL also has responsibilities under the Manufactured Homes Program and is responsible for licensing and inspecting brokers/dealers and salespersons. The Video Service Authorization Section provides complaint services, education and outreach to cable consumers, local governments, and cable providers. The division is seeking candidates to fill an Administrative Professional 3 (AP 3) role on the Licensing team. The AP 3 will perform the following duties, which include, but are not limited to:

The Mission of the Ohio Department of Commerce is promoting prosperity by protecting what matters most As the state’s chief regulator, the Department of Commerce impacts Ohioans every day. We are motivated by our mission to promote prosperity for businesses and licensees by protecting what matters most to the residents of our state. We ensure compliance through proactive outreach, education, and customer-focused service. Commerce is comprised of eight operating divisions and one standalone program that span a variety of industries including real estate, liquor, banking, securities, firefighting, construction and skilled trades, and cannabis. Through exceptional compliance practices and oversight, Commerce has a direct role in protecting Ohioans. Our Guiding Principles Making an IMPACT for the customer:
Inclusive
Motivated
Proactive
Accountable
Customer-Focused
Teamwork
Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

Requirements

• 30 mos. exp. or 30 mos. trg. in secretarial/administrative professional field.
• Or completion of associate core coursework in secretarial science or business office applications from accredited career school or community college; 12 mos. exp. in secretarial/administrative professional field.
• Or 12 mos. exp. as Administrative Professional 2, 16872.
• Or equivalent of Minimum Class Qualifications For Employment noted above.
• Job Skills: Administrative Support/Services
• The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.

Responsibilities

• Reviews and processes applications to verify applicants have met standards and provide recommendations
• Independently ensures applicant’s experience meets criteria for the appropriate level of license or certification for appraisers, brokers, salespersons, or company licenses as they pertain applicable to state and federal laws, rules, policies, and procedures
• Processes necessary paperwork and makes recommendations to resolve deficiencies
• Responds to difficult inquiries and/or escalated communications by phone, email, or in-person\: or those referred by office staff and customers requesting information regarding status of licenses or applications
• Leads team on routine training and new hire training
• Researches and analyzes materials; provides technical information and advice to superiors to aid in decision making
• Assists in developing new procedures related to established licensing section program policy
• Serves as liaison between division and testing vendor

Benefits

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems ( such as OPERS, STRS, SERS, and HPRS ) & Optional Deferred Compensation ( Ohio Deferred Compensation )
• Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree