Administrative Operations Representative

National Interstate Corporation • Richfield, OH

1d • Onsite

About The Position

National Interstate is a member of Great American Insurance Group. As one of the leading commercial transportation insurers in the nation, we offer risk financing solutions in all 50 states tailored to meet the needs of a wide variety of transportation classes. Our offerings include traditional insurance and innovative alternative risk transfer (ART) programs, including more than a dozen group captive programs catering to niche wheels markets. We are proud to be a multiple Northcoast 99 winner and Cleveland Plain Dealer Top Workplace in Northeast Ohio. It is because of our talented and dedicated team that we are able to live out our company values of integrity, transparency, fairness, accountability, empowerment and collaboration with each transaction we make. If you are ready to join an engaging and driven team such as ours, we would love to hear from you! At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best. Since 1989, National Interstate has specialized in serving the insurance needs of the wheels-based transportation industry. Our steadfast focus on developing niche expertise in product design, loss control and claim services has made National Interstate one of the most respected names in commercial transportation insurance today. ( https://natl.com/ ) National Interstate is looking for an Administrative Operations Representative to join their team. This individual will work out of the Richfield, OH office. Essential Job Functions and Responsibilities Participates in scanning documents and fulfilling print orders and document assembly requests. Prepares and distributes incoming mail and processes outgoing mail. Coordinates the procurement and organization of supplies. Assists with scheduling and coordinating meetings and events. May coordinate with catering services and set up and disassemble food service stations. Welcomes and directs visitors to the office building. Answers, routes, and screens incoming calls. Inputs or loads data into a system. Learns to audit records for quality, accuracy and maintainability. May assist with or coordinate special projects, assisting with the planning and execution. May coordinate technology needs for supported groups including new hire set-up, hardware requests, and user access requests Job Requirements Education: High School Diploma or equivalent. This position is on site at our Richfield, OH office work hours are 9am-6pm EST. Experience: Generally, a minimum of 6 years of experience in administrative or office support functions. Scope of Job/Qualifications: Requires a minimum of 2 reports. Responsible for overseeing team priorities and coordinating daily tasks. May occasionally perform tasks alongside direct reports. Operates under policies and procedures with limited oversight. Responsible for performance and coaching of staff and has a participatory role in decisions regarding talent selection, development, and performance management. Provides training to new members of the team. Extensive knowledge in departmental operations, policies, procedures, and strong understanding of the business and organization. This job is non-exempt in California and Washington. Company: NIIC National Interstate Insurance Company Benefits: We offer competitive benefits packages for full-time and part-time employees. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits. Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process. Learn more at http://www.gaig.com/careers . Excludes seasonal employees and interns.

Requirements

• High School Diploma or equivalent.
• This position is on site at our Richfield, OH office work hours are 9am-6pm EST.
• Generally, a minimum of 6 years of experience in administrative or office support functions.
• Requires a minimum of 2 reports.
• Responsible for overseeing team priorities and coordinating daily tasks.
• May occasionally perform tasks alongside direct reports.
• Operates under policies and procedures with limited oversight.
• Responsible for performance and coaching of staff and has a participatory role in decisions regarding talent selection, development, and performance management.
• Provides training to new members of the team.
• Extensive knowledge in departmental operations, policies, procedures, and strong understanding of the business and organization.
• This job is non-exempt in California and Washington.

Responsibilities

• Participates in scanning documents and fulfilling print orders and document assembly requests.
• Prepares and distributes incoming mail and processes outgoing mail.
• Coordinates the procurement and organization of supplies.
• Assists with scheduling and coordinating meetings and events.
• May coordinate with catering services and set up and disassemble food service stations.
• Welcomes and directs visitors to the office building.
• Answers, routes, and screens incoming calls.
• Inputs or loads data into a system.
• Learns to audit records for quality, accuracy and maintainability.
• May assist with or coordinate special projects, assisting with the planning and execution.
• May coordinate technology needs for supported groups including new hire set-up, hardware requests, and user access requests

Benefits

• We offer competitive benefits packages for full-time and part-time employees.
• Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement.
• Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED