Administrative Operations Coordinator - Criminal Investigations Division- Police Department

City of Port St. Lucie, FL•Port Saint Lucie, FL

38d•Onsite

About The Position

Advanced and challenging clerical, secretarial, and confidential administrative support work. Responsible for the organization of the Criminal Investigations Division (CID) processes and procedures. This position deals with access to sensitive police data and requires a high degree of confidentiality. Facilitates the development of public trust and confidence in the City. This position is considered an "Essential Position" for the purpose of Emergency Management. Emergency duties will be assigned as needed. This position requires 24 hours a day, 7 days per week availability during City of Port St Lucie emergencies, as determined by City Administrators, Emergency Manager or City Officials.

Requirements

Graduation from an accredited high school diploma or possession of an acceptable equivalency diploma required.
Graduation from an accredited college, university with an associate's degree, or a recognized business school preferred.
Five (5) years of progressively responsible administrative experience required.
Experience in performing exacting clerical work, five (5) years of which must have been of a progressively responsible nature, required.
Possession of valid driver's license and maintenance of clean driving record required with the ability to obtain a valid Florida driver's license within 30 days from date of hire.
Knowledge of business English, spelling, and punctuation to prepare documents, compose letters, etc.
Knowledge of the Department and City's policies, procedures, and practices.
Knowledge of police investigative processes and ability to apply critical thinking skills to assigned tasks.
Knowledge of administrative and clerical procedures.
Knowledge of customer service principles and practices.
Knowledge of standard office methods and procedures.
Knowledge of Microsoft Office Suite including but not limited to Word, Excel, and Outlook.
Knowledge of general accounting principles.
Ability to focus on the positive in every situation.
Ability to stay centered when challenged.
Ability to model respect for individuals, teams, and the organization.
Ability to establish and maintain the trust and confidence of the department and public.
Ability to analyze a variety of administrative problems and to make sound recommendations.
Ability to communicate effectively, both orally and in writing.
Ability to establish and maintain effective working relationships with employees, vendors, and the public.
Ability to analyze information and solve complex problems logically.
Ability to work under pressure and meet deadlines.
Ability to follow through with assigned tasks.

Nice To Haves

Graduation from an accredited college, university with an associate's degree, or a recognized business school preferred.
Two (2) years experience working in a Police Department investigative capacity, familiarity with crime analysis principles, or related field work preferred.

Responsibilities

Keeps the mission, vision, and values of the City of Port St. Lucie and the Police Department at the forefront of decision making and action; builds strategic and collaborative relationships and interacts with others in a way that builds confidence and trust; provides excellent customer service by taking action to accomplish objectives, maintaining high levels of work and productivity by generating innovative solutions to work situations.
Proficiently representing and servicing CID, which currently consists of a fifty-five (55) person unit. Captain (1), Lieutenant (1), Detective Sergeant (6), Detectives (33), Crime Scene Investigators (8), Victim Advocates (3), Digital Forensic Investigator (2), Volunteer Sex Offender Coordinator (1).
Maintains accurate correspondence records; compose and type various correspondence, memorandums, reports, certificates, financial records, and any other type of police-related documents generated by this division.
Manages calendars and schedules appointments for the Division Captain.
Receives and handles calls and inquiries regarding CID investigations and its personnel. Refers callers to other employees accordingly.
Prepares the PowerPoint for department's monthly crime accountability meeting known as STARCOM, prepares notes for Collaborative Operational Analysis and Response (COAR), and meeting minutes as requested. Schedules, attends, takes meeting notes, and participates in weekly Cases of Interest meetings.
Complete Criminal History requests for detectives, will require FCIC/NCIC certification
Disseminates Crime Stopper tips and maintains log.
Submits and reviews eTrace requests for purchase and history of firearms.
Processes and tracks certified records and subpoenas.
Opens, prioritizes, and processes mail.
Orders and maintains office supplies.
Coordinates workstation set ups for all new incoming CID personnel
Monitors programs and systems.
Maintains the files and records of the Criminal Investigations Division.
Reviews and rejects all Requests to Attend (RTA) forms for content and accuracy before the Captain's approval.
Arranges and coordinates travel reservations and reconciles travel, which includes maintaining accurate documentation for all purchasing card charges and updating into Munis software for timely reconciliation, per City policy.
Prepares evaluation packets for all those within CID.
Participates on committees as designated by the CID Captain or designee.
Responsible for the coordination of Retirement/Farewell events for CID.
Prepares and schedules special events for quarterly and annual for CID.
Other duties as may be assigned.