Administrative Officer

Securitas Security Services•Santa Clara, CA

14h

About The Position

The Administrative Officer (AO) serves as the principal assistant to the Security Team Manager (STM)/Site Security Manager (SSM) in providing security services and related operations to the data center. Job functions may include client service and problem resolution, service enhancement, Security Operations Center (SOC) systems maintenance, audit compliance, scheduling, system monitoring, log maintenance, access rights maintenance and training support. In this role, you will serve as the primary point of contact to data center Management and security personnel when the STM /SSM is unavailable. You will assist with training and certification activities as delegated by the STM/SSM, including classroom instruction or on-the-job training (OJT) during surges or as specifically requested and maintain required training documentation at the data center. You will coordinate with the Field Training Officer (FTO) and with the local supporting Securitas branches as needed and ensure all security personnel adhere to policies and Standard Operations Procedures. You will act as Screener, Screening Supervisor, Responder or Control Room Supervisor in periods of increased activity or in the case of absent staff. You will also highlight monthly computer maintenance tasks, report and/or troubleshoot device and tech issues to ensure operational capacity of security technology, and you may support other critical infrastructure sites. You will recommend corrective actions for security staff to STM/SSM and assist with the delivery of counseling and corrective action as directed by the STM/SSM. You will also assist with scheduling, site equipment inspections, and audit compliance at the datacenter and potentially sister sites as needed. You will conduct recurring audits and prepare and submit critical and confidential information directly to site leadership team and maintain required training and security documentation, ensuring accuracy in accordance with established policies and procedures. You will also identify security shortfalls and offer suggestions for improving the security program and evaluate and escalate potential safety issues within the facility.

Requirements

Associate degree and 4 or more years of responsible experience in the security industry and/or business management, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company
Candidates must be at least 18 years of age and possess the legal right to work in the job location.
Candidates must also be willing to undergo the company’s pre-employment screening process, which includes a background check and drug screening.
You must be able to maintain professionalism and composure in urgent or high-pressure situations and handle sensitive or confidential information responsibly.
Physical demands include frequent sitting, standing, walking, climbing stairs, and occasional lifting of up to 25 pounds

Nice To Haves

experience in staff supervision desired.

Responsibilities

Serve as the primary point of contact to data center Management and security personnel when the STM /SSM is unavailable.
Assist with training and certification activities as delegated by the STM/SSM, including classroom instruction or on-the-job training (OJT) during surges or as specifically requested and maintain required training documentation at the data center.
Coordinate with the Field Training Officer (FTO) and with the local supporting Securitas branches as needed and ensure all security personnel adhere to policies and Standard Operations Procedures.
Act as Screener, Screening Supervisor, Responder or Control Room Supervisor in periods of increased activity or in the case of absent staff.
Highlight monthly computer maintenance tasks, report and/or troubleshoot device and tech issues to ensure operational capacity of security technology, and you may support other critical infrastructure sites.
Recommend corrective actions for security staff to STM/SSM and assist with the delivery of counseling and corrective action as directed by the STM/SSM.
Assist with scheduling, site equipment inspections, and audit compliance at the datacenter and potentially sister sites as needed.
Conduct recurring audits and prepare and submit critical and confidential information directly to site leadership team and maintain required training and security documentation, ensuring accuracy in accordance with established policies and procedures.
Identify security shortfalls and offer suggestions for improving the security program and evaluate and escalate potential safety issues within the facility.

Benefits

Retirement plan
Employer-provided medical and dental coverage
Company-paid life insurance
Voluntary life and disability insurance
Employee assistance plan
Securitas Saves discount program
Paid holidays
Paid time away from work
some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply.
Certain waiting periods may also apply.
Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements.
Benefits may be different for union members.