Administrative Manager

One City Schools, Inc. • Madison, WI

2d

About The Position

At One City Schools, we are building a model of education where every child and family is supported to thrive.
We are looking for a collaborative and highly organized Administrative Manager who brings strong customer service, attention to detail, and a deep commitment to supporting a school community.
This role sits at the center of the organization. You will be the first face many families see and a key partner in ensuring our school operates smoothly every day.
The Administrative Manager ensures the efficient day-to-day operation of school offices, supports leadership and staff, and creates a welcoming, organized environment for students, families, and visitors.
This role requires someone who is both people-centered and systems-oriented—able to build relationships while managing details, processes, and priorities with consistency and care.

Requirements

• Strong organization and attention to detail
• Excellent customer service and communication skills
• Ability to manage multiple priorities in a fast-paced environment
• Professionalism, discretion, and sound judgment
• A proactive, solutions-oriented mindset
• Comfort with systems, technology, and continuous improvement
• High School Diploma or equivalent
• Minimum of 3 years of related experience
• Proficiency with Microsoft Office and office systems
• Ability to learn and use new technology
• Strong problem-solving and organizational skills
• Ability to lift and push up to 50 pounds
• Successful completion of background check
• Build strong, collaborative relationships with colleagues
• Communicate positively about One City
• Maintain a clean, organized, and welcoming environment
• Show grace and professionalism with all members of the community

Responsibilities

• Serve as the first point of contact for families, students, and visitors
• Answer and direct phone calls with professionalism and warmth
• Respond to general inquiries with accurate information
• Create a welcoming and positive front office experience
• Maintain organized systems for records, files, and databases
• Manage mail, deliveries, and internal distribution
• Order, track, and inventory office supplies
• Coordinate maintenance of office equipment
• Prepare reports, documents, and communications
• Provide administrative support to leadership and staff
• Coordinate meetings, schedules, and logistics
• Prepare and send communications and materials
• Support internal organization and follow-through
• Assist in preparing board meeting agendas and materials
• Coordinate logistics and distribution of board documents
• Track action items and follow-ups from meetings
• Process school fee payments and support accounts receivable
• Assist with financial tracking and reporting
• Support month-end administrative processes
• Build positive, respectful relationships with families
• Support a welcoming, inclusive environment
• Represent One City with professionalism and care

Benefits

• Competitive salary aligned to market and internal equity
• 18 days PTO + school breaks
• Comprehensive medical, dental, and vision benefits
• 401(k) with 5.9% employer match
• Life insurance and long-term disability
• Employee Assistance Program
• Voluntary benefits (supplemental life, accident, etc.)
• Priority enrollment opportunity for your child

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 11-50 employees