Administrative Manager Senior

Mass General Brigham
2dOnsite

About The Position

Summary -Responsible for overseeing and enhancing the administrative operations of the hospital, ensuring the efficient management of resources, staff, and processes. -This leadership role involves strategic planning, operational oversight, and the implementation of policies and procedures to support the hospital's mission and goals. -This role also works closely with senior management to drive organizational effectiveness and ensure high-quality administrative support.

Requirements

  • Bachelor's Degree Healthcare Administration required or Bachelor's Degree Related Field of Study required or Master's Degree Related Field of Study preferred
  • Administrative experience in a healthcare setting 5-7 years required
  • Experience in a management or leadership role 3-5 years required
  • Proven leadership and strategic management capabilities.
  • Excellent organizational and problem-solving skills.
  • Advanced proficiency in office software (e.g., Microsoft Office Suite) and electronic health records (EHR) systems.
  • Exceptional communication, interpersonal, and negotiation skills.
  • Ability to handle sensitive information with discretion and maintain confidentiality.
  • Strong analytical skills and the ability to manage complex projects and initiatives.

Responsibilities

  • Develop and implement strategic administrative policies and procedures to improve efficiency and effectiveness.
  • Oversee daily administrative operations, ensuring seamless coordination across departments.
  • Manage the administrative support functions, including scheduling, correspondence, and record-keeping.
  • Supervise, mentor, and support administrative staff, including hiring, training, and performance evaluations.
  • Ensure compliance with healthcare regulations, hospital policies, and accreditation standards.
  • Enhance patient and visitor experience by ensuring high standards of service in all administrative functions.
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