Performs a full range of administrative support duties, facilitates work flow through a manager's office and typically reports to a middle- to upper-level manager, develops reports; may perform a variety of duties commensurate with this level (i.e. respond to problems similar to customer service representative, coordinate events/functions, process documents, input data and orders, department purchases; and may receive project work consistent with the skills and skill level found in the jobs other work. Researches, resolves, and responds to general customer concerns; escalates complex questions for resolution. Retrieves records or data and distributes information as appropriate in order to provide timely and accurate information to department members or external customers. Gathers and summarizes data from various sources in order to complete reports and special projects. Updates and maintains databases, systems applications or files to ensure accurate and current information is available for use by others. Performs analysis of basic or intermediate nature on information received, and researches or resolves discrepancies following prescribed procedures. Schedules meetings, coordinates travel arrangements, and maintain appointment calendars on behalf of department managers or supervisors; may coordinate meeting amenities (i.e. refreshments, etc.). Drafts and types standard letters and memoranda from specific instructions and prepares documents for distribution. Maintains and updates established web sites with the assistance of basic web publishing software applications. Processes and distributes incoming and outgoing mail, interoffice messages, faxes, and voicemail messages throughout the department.
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Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed