Administrative Director, Oncology Service Line - 500256

UToledo Current Employee•Toledo, OH

33d

About The Position

The Administrative Director for Cancer Program Operations provides strategic and operational leadership for the Eleanor N. Dana Cancer Center and affiliated oncology clinics across UToledo Health. This role delivers oversight and coordination of clinical operations within the ambulatory oncology enterprise, ensuring alignment with UTMC’s mission of academic excellence, patient-centered care, and continuous improvement. The Administrative Director partners closely with clinical teams, physician and nursing leaders, and support services to design, implement, and sustain a high-reliability, industry-leading standard of care delivery model. This includes advancing integration across multidisciplinary oncology services, optimizing patient access and throughput, and enhancing quality and safety outcomes across all cancer program sites. In addition, the Administrative Director plays a central role in the implementation, maintenance, and ongoing refinement of the ambulatory care model—providing continuous oversight to ensure compliance with standards, evaluate performance metrics, and identify opportunities for workflow innovation and efficiency. Through collaborative leadership and data-driven decision-making, this position ensures that the Eleanor N. Dana Cancer Center and its partner clinics exemplify excellence in cancer care delivery, operational effectiveness, and patient experience across UToledo Health.

Requirements

Master’s degree, PhD, MD, PharmD or other terminal degree in healthcare, business, education or related field required.
Seven plus (7+) years of previous management experience required with at least five (5) in years in a relevant healthcare setting.
Required to work flexible hours including evenings, weekends and holidays.
Tactful, respectful, and courteous in dealing with patients, visitors, students, residents, physicians, and staff.
Able to maintain effective working relationships with personnel and medical staff.
Successfully completed orientation program within 90 days.
Demonstrates ability to work with self-direction with minimal supervision.
Demonstrates excellent written and verbal communication skills, with the ability to work closely with multiple teams.
Previous experience with accreditation including the Joint Commission.
Proficiency in Word, Excel, Outlook, PowerPoint, or similar software applications with proven knowledge of standard computer manipulation required.
Excellent communication and interpersonal skills in both oral and written format.
Ability to deal with confrontation.
Ability to develop and maintain professional, service-oriented working relationships with patients, families, physicians, nurses, co-workers, supervisors and others.
Ability to analyze data, perform multiple tasks and work independently.
Must be able to understand and comply with policies and procedures.
Possess excellent analytical and problem-solving skills.
Ability to work collaboratively with a high-performance team of professionals in partnership toward common objectives.
Work in a professional office environment with possible high stress levels.

Responsibilities

Strategic and operational leadership for the Eleanor N. Dana Cancer Center and affiliated oncology clinics
Oversight and coordination of clinical operations within the ambulatory oncology enterprise
Partnering with clinical teams, physician and nursing leaders, and support services to design, implement, and sustain a high-reliability, industry-leading standard of care delivery model
Advancing integration across multidisciplinary oncology services
Optimizing patient access and throughput
Enhancing quality and safety outcomes across all cancer program sites
Implementation, maintenance, and ongoing refinement of the ambulatory care model
Ensuring compliance with standards
Evaluating performance metrics
Identifying opportunities for workflow innovation and efficiency
Ensuring that the Eleanor N. Dana Cancer Center and its partner clinics exemplify excellence in cancer care delivery, operational effectiveness, and patient experience across UToledo Health