Administrative Director Emergency Services
About The Position
The Administrative Director of Emergency Services ensures superior, patient-centered care through leadership excellence, operational oversight, and clinical quality across multiple Emergency Department sites. This role fosters a culture of accountability, collaboration, and excellence , while guiding the development and execution of departmental strategies aligned with organizational and market objectives. The ideal candidate is a transformational leader with proven expertise in emergency services management, capable of optimizing care delivery, staff performance, and operational outcomes in a complex, high-volume healthcare setting. Facility Highlights 423-bed facility Level II Trauma Center ANCC Magnet recognized Level III NICU Accredited Chest Pain Center Advanced Comprehensive Stroke Center 🩺 Emergency Department Summary 52 beds in the main Emergency Department + 2 Free-Standing Emergency Departments (FSEDs) Level II Trauma Over 2,500 trauma patients on registry in 2024 15% of trauma cases involve penetrating trauma 80,000+ annual visits across all three ED locations Reporting Structure Administrative Director reports directly to the COO ER Director reports to the Administrative Director Three (3) Nurse Managers report into the ER Director Staff includes ~150 FTEs Trauma services do not report into the ED
Requirements
- 3+ years of recent Acute Care ED Director or Manager experience required (multi-site or large ED preferred).
- Bachelors Degree required; Masters Degree preferred.
- Demonstrated success leading high-volume emergency services.
- Strong leadership, communication, and business acumen skills.
- Proven ability to implement evidence-based practice and drive strategic outcomes.
Responsibilities
- Drive evidence-based practices that improve patient safety and quality outcomes.
- Standardize clinical operations and reduce variation across multiple ED sites.
- Ensure full compliance with regulatory, accreditation, and legal standards.
- Oversee patient throughput initiatives, capacity planning, and discharge optimization.
- Lead initiatives to deliver an exceptional patient experience across all ED sites.
- Develop data-driven strategies to elevate patient satisfaction and service excellence.
- Collaborate with patient experience leaders to ensure consistent, compassionate care.
- Foster a high-performance culture rooted in accountability, engagement, and teamwork.
- Mentor and develop emerging nurse leaders and clinical staff.
- Support ongoing education and professional development initiatives.
- Attract, retain, and motivate exceptional talent in emergency nursing and leadership.
- Partner with executive leadership and physician teams to expand emergency services.
- Identify new service line opportunities and innovative care delivery models.
- Monitor trends in healthcare, technology, and legislation to maintain competitive positioning.
- Participate in annual budgeting and ensure adherence to financial targets.
- Manage labor efficiency, cost control, and resource utilization across departments.
- Monitor and analyze performance metrics; implement actions to improve results.
Benefits
- Comprehensive Benefits Package including: Medical, Dental, Vision, 401(k), and Paid Time Off
- Tuition Reimbursement
- Employee Stock Purchase Program
- Life and Disability Coverage
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What This Job Offers
Job Type
Full-time
Career Level
Manager
