Administrative Coordinator

WEST CHESTER UNIVERSITY FOUNDATION • West Chester, PA

4h • $24 - $26 • Onsite

About The Position

The West Chester University Foundation engages donors and other partners to drive student success. We secure funding that helps West Chester University students achieve more. More about the WCU Foundation can be found at www.wcufoundation.org. The West Chester University Foundation is currently looking for an Administrative Coordinator to join our team. The Administrative Coordinator provides cross-functional administrative support to multiple teams to help the West Chester University Foundation’s daily operations run smoothly. This role focuses on front-desk responsibilities, office coordination, data entry, basic donor communication, and support of small projects as directed. Serves as the primary point of contact for guests visiting the Foundation.

Requirements

• High School diploma or equivalent.
• Proven ability in office administrative procedures at a level generally acquired through 3+ years related experience.
• Proficiency in MS Office (Word, Excel, Outlook, and Teams).
• Must demonstrate a strong customer service focus to foster cooperative relationships both internally and externally.
• Effective oral and written communication skills.
• Must possess independent judgment, strong organizational, project management, and problem-solving skills with impeccable multi-tasking abilities.
• Adept at handling sensitive and confidential information.
• Ability to demonstrate poise, tact, and diplomacy in a variety of situations.
• Ability to quickly learn and adapt to new technology.

Nice To Haves

• Experience with Adobe, Asana, and Blackbaud (or comparable platforms) preferred.

Responsibilities

• Greet and welcome guests as they arrive at the Foundation; direct visitors to the appropriate person or office.
• Create and maintain a welcoming office environment, ensuring conference room meeting spaces are available and properly set up for internal and external meetings. Provide support to event attendees during regular business hours, including greeting guests and addressing basic needs.
• Respond to incoming telephone calls and email inquiries, including regularly occurring requests for information.
• Open and process daily mail according to Gift Office procedures and enter donor information and contact updates into the database (training provided).
• Responsible for coordinating, scheduling, and assisting in the preparation of meetings and taking minutes for requested meetings.
• Facilitate processes related to closing estate gifts (training provided); maintain planned giving files and track estate fulfillment.
• Support staff with administrative tasks, including assembling packets, creating name tags, organizing supplies, and tracking RSVPs.
• Assist with individual and small mailings as requested, including scholarship thank-you note process, holiday cards, stewardship reports, etc.
• Manage current inventory of the Alumni Giveaway closet.
• Facilitate electronic signing forms and processes through Adobe Sign.
• Perform other duties as assigned.

Benefits

• We are pleased to offer a competitive hourly rate of $24-26/hour commensurate with experience and ability and includes full benefit package such as paid time off, medical, dental and life insurance, and 9.29% employer contribution to retirement plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees