Administrative coordinator

National Therapy Center • Washington, DC

7d

About The Position

We are looking for a organized, reliable, and people-friendly administrative professional to serve as the central point of contact for all back-office and front-desk operations in our therapy practice. This role is essential to keeping the practice running smoothly behind the scenes and supporting our clinical team, families, and leadership. Come join our warm, friendly and amazing team here at NTC!

Responsibilities

• Manage therapy authorizations across payers (including Medicaid/MCOs and other plans)
• Track authorization start/end dates and visit limits
• Submit authorization requests and follow up as needed
• Communicate authorization status to clinicians and leadership
• Flag potential gaps or expirations proactively
• Serve as a point of contact for families, therapists, and corporate
• Answer phone calls and emails professionally and warmly
• Support intake, scheduling coordination, and basic client inquiries

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed