Administrative Coordinator

Aston Carter

6d•$18 - $20•Onsite

About The Position

The Administrative Coordinator plays a crucial role in the execution of customer vehicle relocation orders and the support of all related business operations. This position involves managing customer orders, ensuring accurate communication with internal and external stakeholders, maintaining precise data in the CRM, and fostering strong vendor relationships.

Requirements

1 to 3+ years of administrative or strong retail operational experience.
Proficiency in Microsoft Office, especially Excel.
Strong data entry skills.
Experience in administrative support and customer service.
Proficiency in using Outlook.

Nice To Haves

Adherence to organizational goals and objectives.
Demonstrate open, effective communication and teamwork.
Customer-focused approach.
Act with integrity and professionalism.
Work to maintain quality standards.
Ability to balance client requirements with company policies and operational procedures.
Demonstrate reliable and predictable attendance.

Responsibilities

Negotiate vendor fees using additional resources to track current market values.
Obtain and provide vendor invoices for accounting, and scan and update notes in orders.
Acquire transporter bills of lading, scan and update notes in orders.
Ensure vendor compliance with applicable DOT regulations and Federal, State, and Local laws.
Verify all vendors meet safety and insurance requirements.
Promptly update CRM Activities and Notes and maintain accurate data after each communication.
Create drop ship and release requests in Storage partner systems to maintain accurate vehicle inventory.
Create tasks and follow through to maintain accurate time-sensitive notes.
Follow up with vendors to ensure orders have the most up-to-date information.
Form strong relationships with vendors of various expertise, including tow, DOT, overseas, and repo.
Perform regular administrative tasks in support of the team.
Assist with business projects and reporting.
Actively identify and engage in process improvements.
Complete other tasks and duties as assigned.