Administrative Coordinator - Remote (Sydney)

Recollective Inc.

2d • Remote

About The Position

This is a remote position joining a small local team. You will play a key role in our growing Asia-Pacific (APAC) presence while collaborating with our global teams from your home office. While we offer the flexibility of working from home, we have a preference for candidates based in Greater Sydney to allow for occasional in-person team collaboration. We are seeking a proactive and detail-oriented Administrative Coordinator to serve as the operational backbone of our APAC team. You'll work across all departments, providing crucial support that ranges from routine tasks to operational improvements. While you don’t need to be an expert in everything on day one, you are naturally tech-savvy and thrive in a fast-paced, multi-faceted environment where no two days are the same.

Requirements

• Previous experience in a similar role, ideally within an administrative environment.
• Excellent written and oral communication skills, with a knack for translating complex requests into clear, professional responses.
• Superb attention to detail and organisational skills.
• A self-starter who thrives in a remote environment, with the confidence to manage your own time while staying tightly synced with a global team.
• Superior time management skills with a demonstrated ability to multitask and prioritize competing demands.
• A sense of urgency and commitment to completing tasks, with a focus on delivering results.
• Highly proficient at using Microsoft Excel.
• The ability to confidently and effectively work with Directors and the Executive team.
• Advanced computer literacy and experience with cloud-based office software such as Google Workspace and a "tech-curious" mindset.

Nice To Haves

• Experience using AI tools (e.g., ChatGPT, Gemini or other AI features) to enhance productivity, draft communications or solve problems is a strong asset.
• Experience with CRM software (e.g., Salesforce, etc.) and/or email and customer marketing software (such as Apollo, Hubspot or Outreach) is a significant plus.

Responsibilities

• Provide high-level administrative assistance across all departments, ensuring daily tasks and general data management duties are completed accurately.
• Develop and maintain clear documentation for company processes, proactively identifying and driving workflow improvements.
• Support the Services team with administrative tasks by scheduling new projects and maintaining meticulous records to ensure seamless service delivery.
• Periodically report on administrative tasks and metrics to senior team members.
• Plan and execute team and client offsites including: managing vendor relationships, travel arrangements and scheduling.
• Streamline departmental efficiency by managing the administrative lifecycle of customer accounts and sales documentation.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed