Administrative Coordinator-Property Management (Commercial Real Estate)

Kite Realty Group • Ashburn, VA

4d • Onsite

About The Position

Kite Realty Group Trust (NYSE: KRG) is a real estate investment trust (REIT) headquartered in Indianapolis, IN and one of the largest publicly traded owners and operators of open-air shopping centers and mixed-use assets. Publicly listed since 2004, KRG has nearly 60 years of experience in developing, constructing, and operating real estate. Job Summary: We currently have an exciting opportunity for an Administrative Coordinator (Property Management) that will support the Property Management team working out of our office/center at One Loudoun in Ashburn, VA.

Requirements

• Requires previous support experience of multi-person/team along with high level office management skills.
• Bachelor’s degree (B.A./B.S.) from a four-year college or university preferrable; or a minimum of 2 years of related experience and/or training; or equivalent combination of education and experience.
• Must be proficient at Microsoft programs Outlook, Word, Excel, & PowerPoint.
• Must be trainable and/or have previous experience with FYXT system.
• Requires experience in customer (tenant & vendors) communication & correspondence.
• Ability to interact with all levels of the organization professionally and confidently as well as with tenants and customers of the property.

Responsibilities

• Answer and respond to telephone calls in a professional, businesslike manner focusing on strong customer and tenant service results.
• Communicate via email with tenants, vendors, shoppers, and co-workers in a timely and responsive manner.
• Call tenants to collect sales reporting information.
• Preparation and mailing of Tenant Coordination/Property Management handoff letters.
• Draft memos, letters, reports, service contracts and other documents for review by Property Management.
• Research leases and lease language as it relates to tenant lease violations.
• Update, maintain tenant/vendor contact information in Salesforce.com database.
• Assist in completing property service questionnaires surveys and management agreements; amend and file for each property on an annual/semi-annual basis.
• Type, compile, record, track, approve, file various documents coming through the tenants, property managers, vendors and/or other departments.
• Complete expense reports.
• Assist with main phone line coverage rotation
• Send out closing notices and update the tracking sheet.
• Manage the Alarm and Emergency Contact List spreadsheet.
• Manage the utilities spreadsheet.
• Update Tenant Handbooks, producing Property Management contact page for the Tenant Coordination Manual (New Tenant Handbook).
• Type, process, record and file Vendor service agreements, including Certificates of Insurance.
• Process any additional correspondence - termination letters, invoices, etc.
• Update and maintain the accounting/auditing spreadsheet that tracks all of our agreements.
• Type, process & file letters to tenants requesting lease required space/sign maintenance.
• Manage Tenant Satisfaction Surveys
• Manage Tenant sales reporting data and recording in the accounting system
• Act as a Subject Matter Expert and system administrator for Fyxt as utilized by the Property Management Department on a day-to-day basis.
• Update/maintain tenant/vendor contact information.
• Assist in tracking Ancillary Income paperwork.

Benefits

• For all full-time roles, we provide progressive benefits in and out of the office including comprehensive medical, dental and vision insurance; paid disability benefits and parental leave; paid life insurance and voluntary coverage options for additional life, accident, and critical illness insurance; 401(K) matching contributions; competitive paid time off, including Volunteer Time Off; flexible work arrangements; and tuition reimbursement assistance.
• Other office perks include a “Dress for your Day” policy, collaborative workspaces, milestone service anniversary recognition and gift, stocked wellness fridge pantry, and free fitness center and parking in our corporate office.
• In addition, to enhance the well-being of our team, KRG sponsors annual flu shots and biometric screenings, facilitates various health and wellness lunch-and-learns and manages a monthly wellness education campaign.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 101-250 employees