Administrative Coordinator, LGBTQ+ Center

Wake Forest University•Winston-Salem, NC

About The Position

The LGBTQ+ Center is a part of the Division of Campus Life of which the Administrative Coordinator will be a valued member. The LGBTQ+ Center is a place where members of our campus can learn about the LGBTQ+ experience. This learning happens through educational programming, support, community building, and personal and professional development. Under minimal supervision, the Administrative Coordinator manages the daily operations of the office, while also overseeing all internal and external communication efforts. The role provides comprehensive administrative support, including logistical coordination, communications and general office oversight. The coordinator serves as the initial point of contact for the department, creating a welcoming and inclusive environment for all visitors. This position requires a proactive individual with strong organizational skills, excellent communication abilities, and a commitment to operational efficiency and effective outreach. The LGBTQ+ Center serves the entire WFU community and offers a variety of programs and educational offerings throughout the year, as well as special events, and maintains a lounge space that is open to all students. This position is not eligible for sponsorship of non-immigrant or immigrant visa status through Wake Forest University. All eligible applicants are encouraged to apply. Please note, the priority review date for applications is Monday, 1/12/26.

Requirements

Associate degree plus three years of experience in office management or an equivalent combination of education and experience.
General knowledge of office management procedures.
Excellent written, verbal, and interpersonal communication skills, with a demonstrated ability to handle sensitive information confidentially.
Strong organizational and planning skills, with a keen attention to detail and the ability to prioritize and manage multiple projects simultaneously.
Proficiency in Google Office Suite and other relevant software, with the ability to quickly learn new systems.
Demonstrated ability to exercise discretion and sound judgment, particularly when dealing with distressed individuals or sensitive issues.
Ability to work independently and as part of a collaborative team.

Nice To Haves

Bachelor's degree from an accredited institution.
Experience in higher education, particularly within academic or student-life units.
Experience with and demonstrated sensitivity to working with students from diverse backgrounds and with complex support needs.
Knowledge and demonstrated understanding of event management and program support within complex organizational structures, preferred experience in higher education.
Demonstrated experience supporting students who may have complex support needs or needs around multiple topics.

Responsibilities

Manages the daily operations of the office, including opening and closing; manages infrastructure (i.e., space, appearance, purchasing supplies, equipment, phones and voicemail, office calendars, etc.) and the event management system.
Serves as the initial point of contact for the department, welcoming students, faculty, staff, and other visitors both in person and on the phone.
Provides comprehensive administrative support to the department, including calendar management and logistical support for meetings and projects.
Manages and facilitates events, coordinating with various departments, vendors, and the public.
Develops and executes communication strategies for department events and initiatives, including the creation of printed materials, managing email lists, and updating social media and websites.
Provides logistical support for departmental outreach programming and assists with coordinating educational events and initiatives.
Educates visitors about the department’s services and other campus resources, serving as a knowledgeable and compassionate point of contact.
Supports the development of student groups and coalitions, offering guidance on program development, communication, and implementation.

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