Administrative Coordinator, Financial Aid and Marketing

The University of Findlay • Findlay, OH

41d • Onsite

About The Position

This posting is for a full-time, 12-month, 40 hours per week, non-exempt position. This position provides administrative, clerical, and customer service support to the Office of Financial Aid while also providing clerical support for the Office of Marketing and Communication. The individual in this role serves as the primary front desk representative for the Financial Aid Office, ensuring that students and families are greeted warmly and assisted professionally. In addition, this position supports routine office operations, responds to general financial aid inquiries, and completes marketing-related clerical tasks as assigned. This position is essential to maintaining a welcoming, helpful, and organized environment for the Financial Aid Office while also contributing to the work of Marketing and Communication as needed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

• High school diploma.
• One year of office experience.

Responsibilities

• Serve as the main front desk representative for the Office of Financial Aid by welcoming students and families, answering questions, and providing friendly professional service.
• Answer phones and assist callers with general financial aid inquiries or direct calls to the appropriate staff member.
• Provide day-to-day administrative support including processing incoming and outgoing mail, maintaining office supplies, organizing documents, and managing routine communication for the marketing and financial aid.
• Offer basic financial aid knowledge to help students and families understand common processes, required forms, and deadlines.
• Assist the Office of Marketing and Communication with designated tasks such as marketing tickets and project support as requested.
• Perform other duties as needed to support the efficient operation of both offices.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Educational Services
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees