Administrative Communications Coordinator (Cardiology)

BMC Software•Scituate, MA

1d•Onsite

About The Position

The Administrative Communications Coordinator manages communication and the development of an alumni network for the Section of Cardiology. This role also involves managing the section's website and social media presence. The position requires performing a variety of administrative and office support activities to ensure proper functioning, demanding resourcefulness, flexibility, acumen, diplomacy, initiative, independent work, and discretion with sensitive information. Working at Boston Medical Center is described as more than a job, offering a chance to make a difference as part of its mission to provide exceptional and equitable care to all. BMC is a nationally-recognized leader in health equity, nursing, and initiatives to combat climate change, dedicated to improving community health. The organization extends its mission to employees, recognized as a top employer and best place to work, fostering a strong sense of teamwork and support for staff.

Requirements

Associate’s degree in Business Administration or Social Media or a related field or equivalent work experience
At least two years of previous office or healthcare facility experience
Experience in website development
Knowledge of various computer software systems, including WordPress, Microsoft Office, Zoom, and hospital wide systems such as EPIC
Ability to use business English in verbal and written form, use correct grammar, punctuation and spelling
Ability to work independently and to make decisions based on department polices and established procedures
Excellent Customer Service Skills and ability to communicate in a courteous, pleasant and professional manner with all internal and external contacts
Must be able to maintain strict confidentiality of all personal/health and sensitive information

Nice To Haves

Prior experience with EPIC a plus

Responsibilities

Create drafts and disseminate all section communication under the direction of the Section Chief
Coordinate communication on behalf of the Section Chief and Administrative Director with DoM, BMC & BU
Create the monthly section newsletter
Develop and maintain the section’s network contacts including former employees and fellows
Develop and maintain database of alumni and network contacts for outreach and philanthropic initiatives
Carry out fund raising initiatives for the section under the guidance of the Section Chief
Work with BU and BMC Development to develop proposals, program plans, marketing materials, acknowledgement letters and other written materials to meet fundraising goals
Oversee department's social media and digital media presence and projects including Twitter/X, Facebook, and Instagram
Create social media calendar and posts
Maintain both the Cardiology website within the Boston University Chobanian & Avedisian School of Medicine and the Cardiology website within Boston Medical Center, and ensure they are consistent and up to date
Maintain, update, and monitor analytics for Cardiology’s website
Coordinate and collaborate with BMC/BU marketing departments to optimize online marketing opportunities for Cardiology as well as Search Engine Optimization (SEO)
Perform complex administrative duties include the use of EPIC for communications on behalf of the assigned provider
Responsible for administration of office operations including presentation, spreadsheets, charts, correspondence, scheduling meetings, managing calendar, office inventory, ordering supplies, taking minutes, overseeing work orders, processing daily mail, responding to inquiries and maintaining and updating databases
Serve as first contact for the assigned providers, greet visitors and appointments and address inquiries as appropriate
Draft correspondence including for promotions and sponsorships
Develop annual reports, event promotion materials, brochures, flyers, etc.
Perform other duties as needed