Administrative Clerk

Public Consulting Group • Boston, MA

1d • $23 - $25 • Hybrid

About The Position

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.—all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit www.publicconsultinggroup.com. Our Human Services team helps state and municipal human services and economic development agencies keep their promises—responsibly and sustainably—to the children, adults, and families they serve. Join us and use your professional skills to build stronger communities and better serve populations in need by making meaningful and lasting changes in government organizations. Services: Program Consulting Finance Consulting and Billing Services Applied Technology Outsourcing and Operations Strategy Project and Grants Management Assessments and Feasibility Studies We are seeking a part-time administrative clerk to be primarily responsible for collecting, scanning, tracking, and distributing correspondence among the Social Security Administration, client personnel, and the PCG team.

Requirements

• Excellent verbal and written communication skills.
• Ability to work independently or with a team
• Attention to detail
• Strong organization skills and ability to prioritize tasks
• Strong analytical skills
• Microsoft Office applications, specifically Outlook, Excel, Teams, and Word
• High School diploma or equivalent
• Experience in similar support role in a professional office

Responsibilities

• Processes incoming and outgoing mail (USPS, Fedex/UPS, and Email).
• Picks up mail and other correspondence from Post Office and client office.
• Scans and labels documents.
• Files and organizes electronic and hard copy documents.
• Distributes scanned mail and other documents to team and client personnel.
• Coordinates shipping through USPS, UPS, and FedEx.
• Conducts outreach to client personnel via email.
• Answers customer service phone line and email.
• Enters and reviews information in databases.
• Tracks and reports on various documents.
• Prepares and makes bank deposits.
• Compiles any missing information from documents received.
• Updates documents.
• Creates template documents.
• Proactively communicates with management regarding workload/questions.
• Meets specific performance metrics.
• Schedules maintenance of office equipment.
• Assists with other duties as assigned.

Benefits

• medical and dental care benefits
• 401k
• PTO
• parental leave
• bereavement leave

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED