Administrative Clerk

Kindred Healthcare•Palestine, TX

10h

About The Position

At ScionHealth, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates. Job Summary The Administrative Clerk provides a range of clerical and administrative support services to ensure efficient day-to-day operations within physician practice clinics or healthcare departments. This role supports patient intake, documentation, communication, and scheduling, while maintaining a strong focus on customer service and patient satisfaction.

Requirements

Proficient in computer applications, including EMR systems, word processing, and email
Excellent verbal and written communication skills
Strong organizational and time management abilities
Able to multi-task and function effectively in a fast-paced healthcare setting
Demonstrates professionalism, teamwork, and a focus on patient satisfaction
Ability to handle emergencies and stressful situations calmly and appropriately
Must read, write, and speak fluent English; additional languages preferred
High school diploma or GED preferred
Minimum one (1) year of experience in a hospital or clinic office setting preferred

Responsibilities

Greets and interacts professionally with patients and families
Answers phones courteously; routes calls, takes messages, and provides information
Registers patients, verifies demographic and insurance information, and collects co-pays/self-payments
Schedules new and follow-up appointments; provides directions and registration guidance
Maintains accurate documentation and applies organizational policies and procedures
Coordinates daily patient flow activities and supports clinical operations as needed
Manages clerical tasks such as photocopying, scanning, faxing, and handling test results
Maintains confidentiality and protects patient health information
Assists with orientation and training of new staff
Restocks supplies and maintains clean and organized work areas
Complies with infection control procedures and safety standards
Performs other duties as assigned