Administrative Associate II

State of North Carolina

3d

About The Position

It’s the mission of the NC Department of Transportation to connect people, products and places safely and efficiently with customer focus, accountability, and environmental sensitivity to enhance the economy and vitality of North Carolina. We encourage you to consider joining NCDOT where our work not only serves the citizens of North Carolina but has an impact on our world through all modes of transportation. This is a temporary, full-time position. There are no leave benefits associated with this position. This position serves as a key contributor to the North Carolina Department of Transportation (NCDOT) Rail Division’s Rail Programs unit, focusing on the marketing, public outreach, and administrative support for the state's passenger rail service, NC By Train. The Associate is responsible for assisting with communication strategies, visual and written content, and participating in community events to promote rail ridership and positive public perception. This role requires a blend of creative marketing skills, logistical competence, and a commitment to customer-facing support that will maximize revenue and ridership growth on the Piedmont and Carolinian services.

Requirements

• High school or General Educational Development (GED) diploma and one year of administrative experience; or an equivalent combination of education and experience.

Nice To Haves

• Working knowledge of technical communication and marketing principles and industry software, with the ability to learn quickly and be flexible.
• Demonstrated ability to effectively research information using online sources and telephone outreach to generate compelling content for websites, social media, and advertising
• Experience assisting with the creation of social media content intended for public transit, travel, or hospitality industries.
• Demonstrated ability to independently perform essential clerical and logistical tasks, including preparing materials for mailing, shipping, and local delivery
• Demonstrated ability to adhere to strict operational safety protocols and maintain a professional demeanor while working in public-facing environments
• Demonstrated ability to use clear and professional verbal communication when supporting and executing in-person outreach, such as engaging the public at tabling events

Responsibilities

• Assisting with communication strategies
• Creating visual and written content
• Participating in community events to promote rail ridership and positive public perception
• Providing marketing, public outreach, and administrative support for the state's passenger rail service, NC By Train

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees