Administrative Assistant

City of Salida•Salida, CO

4d•$19 - $23

About The Position

This position provides administrative support primarily to the City Administrator, with a portion of assigned duties supporting Finance Office operations through front-line customer service functions such as utility billing processing. The Administrative Assistant serves as a primary point of contact for the public and provides administrative and logistical support to City Council and City Hall operations. This role requires strong customer service skills, attention to detail, discretion, and the ability to manage multiple priorities in a fast-paced municipal environment. The position handles both routine administrative tasks and ad hoc requests that support the efficient operation of City Hall.

Requirements

Strong customer service orientation and ability to communicate effectively and professionally with the public, clients, vendors, and coworkers.
Excellent organizational and time management skills, with the ability to manage multiple priorities in a fast-paced environment.
High level of attention to detail and accuracy, particularly when handling payments and records
Ability to work independently, exercise sound judgment, and adapt to changing needs and priorities.
Proficient in Microsoft Office Suite, and standard office equipment
Strong written and verbal communication skills
Ability to maintain confidentiality and exercise sound judgment
Ability to quickly learn City systems, processes, and procedures
Comfortable serving as a public-facing representative of the City
High school diploma or equivalent required
Ability to lift and carry up to 20 pounds
Work is primarily performed in an office environment
Requires prolonged periods of computer use
Ability to work independently, accurately, and with minimal supervision

Nice To Haves

Previous administrative, customer service, or office support experience preferred
Experience handling payments, billing, or financial transactions is a plus
Proficiency with Microsoft Office and general office technology, and the ability to quickly learn and adapt to new systems and software.

Responsibilities

Provides administrative support to the City Administrator, including scheduling, correspondence, and coordination
Makes travel arrangements for conferences, training, and professional meetings, including registrations, lodging, and related logistics
Orders food and coordinates meeting logistics for City meetings, trainings, and events
Drafts routine correspondence, forms, and communications as directed
Assists with City Council support functions such as meeting logistics, materials preparation, and coordination as assigned
Serves as the primary front desk contact for City Hall, assisting walk-in customers and callers in a professional and courteous manner
Answers and routes phone calls, emails, and in-person inquiries to appropriate departments or staff
Provides general information to the public regarding City services, processes, and forms
Assists in de-escalating customer concerns and directing issues appropriately
Assists with City-issued cell phone inventory and basic tracking/coordination
Supports coordination and administration of City equipment auctions, including documentation, scheduling, and public notices as assigned
Assists with maintaining accurate administrative records related to City assets
Performs other related duties as assigned to support City operations and administrative needs