Administrative Assistant

Denali Healthcare Specialist•Anchorage, AK

1d•Onsite

About The Position

Rapidly growing medical practice seeks full-time Administrative Assistant to join its team of dedicated healthcare professionals. Job Type/Schedule: This position is full-time requiring approximately 40 hours of work per week (Monday through Friday).

Requirements

High school graduate
Professional appearance and demeanor; courteous, friendly, and personable
Excellent written and verbal communication skills; good computer skills
Effective organizational and time-management skills
Knowledgeable of basic operation of medical practice; medical terminology

Nice To Haves

Prior experience working in health care facility preferred

Responsibilities

Greets, welcomes and directs patients, visitors, and healthcare professionals; answers telephone calls and voice mail messages; retrieves and processes facsimiles and mail; handles correspondence
Schedules appointments for consultations, diagnostic procedures, and follow-up office visits
Registers patients; reviews office policies with patients; obtains, verifies, and updates d emographic and insurance data; collects medical information from patient; gathers clinical data and medical records from referring physicians
Creates new patient chart for new patients; updates and files data, test reports and correspondence in patients’ c harts; verifies accuracy and completeness of each patient’s chart; maintains security and integrity of medical records
Verifies patients’ insurance benefits; obtains pre-authorizations for diagnostic tests and therapeutic procedures; explains fee estimates to patient along with insurance benefits; collects copayments
Directs patient flow from screening and diagnostic testing through therapeutic interventions and handles any logistical matters that directly affect patient care; instructs and educates patient on clinical protocols and testing procedures pertinent to patient’s case; obtains informed consent for recommended procedures
Communicates with referring physician and all other health care professionals working on patient’s case to ensure continuity of care
Procures office and medical supplies as directed; inventories and tracks medical equipment; ensures proper care and maintenance of office and clinical equipment; ensures safe working environment
This position requires candidate to effectively manage and coordinate the entire patient experience from the initial encounter and patient intake through to diagnostic testing, treatment and ongoing care.
Candidate is the face of the medical practice to the surrounding community as well as the conduit for communicating needs of referring physicians and their patients to the medical practice.