Administrative Assistant

Hilton Grand Vacations•Myrtle Beach, SC

About The Position

HGV now offers Day One Team Member Benefits! Same day pay! What will I be doing? We are looking for a master multi-tasker with excellent interpersonal skills and an upbeat demeanor. Sort, distribute and log incoming mail, faxes, and overnight carriers. Create and prepare guest letters to resolve guest challenges or requests for management review and approval. Prepare materials for annual board and owner meetings. Manager’s schedule, in-house phone directory, and request for donations. Be a liaison for the GM to the community, team members, and guests. Prepare and modify documents, including correspondence, signage, reports, memos, and emails on behalf of the General Manager. Order and distribute resort operations office supplies, toners, and printing/stationery needs. Track office supply inventory, purchase orders, and invoices. Assist in coordinating service calls for office equipment repairs and maintenance. Track and report guest comment cards and SALT results, and respond to guests. Assist with staff meetings (including minutes and scheduling) and monthly staff lunches and events. Create and maintain resort operations contracts and ensure liability insurance certificates are on file for all vendors on the property. Assist visiting executives with administrative and clerical tasks as needed. Assist with new hire processing, preparations for QA, and business plans. Accomplish all reasonable requests by management. HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices. What are we looking for? To succeed as an administrative assistant, candidates should be professional, polite, and attentive while being accurate. They should always be prepared and responsive, willing to meet each challenge directly and have a genuine desire to meet the needs of others.

Requirements

High School Diploma
At least one year of related experience
Excellent written and verbal communication
Focus on details, flexible, and able to handle multiple tasks
Knowledgeable in Microsoft Office & Teams.

Nice To Haves

Associates Degree
Bi-lingual

Responsibilities

Sort, distribute and log incoming mail, faxes, and overnight carriers.
Create and prepare guest letters to resolve guest challenges or requests for management review and approval.
Prepare materials for annual board and owner meetings.
Manager’s schedule, in-house phone directory, and request for donations.
Be a liaison for the GM to the community, team members, and guests.
Prepare and modify documents, including correspondence, signage, reports, memos, and emails on behalf of the General Manager.
Order and distribute resort operations office supplies, toners, and printing/stationery needs.
Track office supply inventory, purchase orders, and invoices.
Assist in coordinating service calls for office equipment repairs and maintenance.
Track and report guest comment cards and SALT results, and respond to guests.
Assist with staff meetings (including minutes and scheduling) and monthly staff lunches and events.
Create and maintain resort operations contracts and ensure liability insurance certificates are on file for all vendors on the property.
Assist visiting executives with administrative and clerical tasks as needed.
Assist with new hire processing, preparations for QA, and business plans.
Accomplish all reasonable requests by management.