Temporary - Administrative Assistant (Austin Nature & Science Center/Austin Parks and Recreation)

City of Austin • Austin, TX

2d • $22 • Onsite

About The Position

At the City of Austin, we are more than just an employer—we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles – Empathy, Ethics, Excellence, Engagement, and Equity – anchors in delivering services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee.

Purpose: Work in conjunction with other administrative personnel to perform a wide variety of administrative support tasks.

The purpose of the Temporary – Administrative Assistant position is to assist with administrative and front desk duties at the Austin Nature & Science Center, including welcoming and orienting guests, answering phones, assisting customers registering for programs, taking payments for programs, and collecting balances due. This position will also assist with cleaning the visitor pavilion and opening and closing the site.

Requirements

• Graduation from an accredited high school or equivalent, plus three (3) years of experience in general clerical/secretarial experience.
• Education and or experience will substitute for the minimum qualifications.
• Knowledge of applicable processes, techniques and methods.
• Knowledge of city practices, policy and procedures.
• Skill in oral and written communications.
• Skill in using computers and related software.
• Skill in handling multiple tasks and prioritizing.
• Skill in data analysis and problem solving.
• Skill in planning and organizing.
• Ability to work with frequent interruptions and changes in priorities.
• Ability to establish and maintain good working relationships with city employees and the public.

Nice To Haves

• Experience assisting customers and responding to inquiries in person, by phone, and by e-mail.
• Experience with cash handling, including point of sale (POS) systems.
• Experience with program registration processes for tracking, record keeping, and file maintenance.
• Experience with Microsoft Office including Word, Excel, Outlook, and Teams.

Responsibilities

• Greets visitors, handles their inquiries, and directs them to the appropriate person.
• Answers multi-line telephones, or two-way radios and directs calls or takes messages.
• Maintains office supply inventories by placing orders.
• Schedules and coordinates meetings.
• Distributes, disperses, and reconciles petty cash requests.
• Types letters, memos, forms and other correspondence.
• Picks up, sorts and delivers mail to appropriate person.
• Files and retrieves documents, records and reports.
• Maintains records, enters data and retrieves data as needed.
• Analyzes and interprets data and prepares reports.

Benefits

• Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.
• Retirement Security: Plan for the future with the City of Austin Employees' Retirement System.
• Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure.
• Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support.
• Career Growth: Advance your skills and expertise with professional development and leadership opportunities.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED