Administrative Assistant - Administrative Assistant Sr.

American Electric Power • South Bend, IN

18h • $22 - $32

About The Position

The district Administrative Assistant-Assistant Sr. role is responsible for performing administrative support duties within the assigned area. Responsibilities are specific to the organizational unit (i.e. region, district, department, plant, etc.)

Requirements

• Minimum requirements for SG 03 Administrative Assistant: Education requirements are listed below: High school or GED
• Work Experience requirement listed below: Six-nine months of post-high school experience in learning and utilizing administrative office procedures, practices and equipment (i.e. business English, grammar, spelling, punctuation, letter writing, telephone technique) desirable.
• Must possess the ability to organize data and processes and communicate effectively, both orally and in writing.
• Displays good analytical and problem-solving skills
• Demonstrated proficiency with computers and the use of office-oriented software products
• Minimum requirements for SG 04 Administrative Assistant Sr. Education requirements are listed below: High school graduate or GED.
• Work Experience requirement listed below: 3-4 years of related experience in utilizing administrative office procedures, practices and equipment (i.e. business English, grammar, spelling, punctuation, letter writing, telephone technique) desirable.
• Experience should also include varied business situations or circumstances which tend to favorably develop the job incumbent in terms of confidentiality, maturity, discretion, personal tact, judgment and initiative.
• Must possess the ability to organize data and processes and communicate effectively, both orally and in writing.
• Displays good analytical and problem-solving skills.
• Demonstrated proficiency with computers and the use of office-oriented software products.

Responsibilities

• Under immediate supervision, perform basic, routine administrative duties, following well defined, standard procedures
• Assist with document processing
• Assist in compiling special reports and request information from other areas
• Assist in filing and retrieval of information in both hard copy and electronic formats
• Answer telephone, take messages, communicate via electronic mail as necessary
• Receive and distribute incoming and outgoing mail
• Use keyboard (computer/typewriter) to enter data, perform calculations and/or retrieve information
• Operate a wide variety of electronic and mechanical office equipment
• Listens to and understands written and verbal instruction.
• Communicates effectively with co-workers and other employees and/or customers outside work area.
• Answers phone calls clearly and with a friendly, helpful tone.
• Records messages accurately with appropriate information.
• Works effectively and productively with others.
• Actively helps others with assignments as necessary to maintain department productivity.
• Answers customer questions but knows when appropriate to refer questions or issues to others.
• Actively learns the function of the department and each employee responsibility to assist customers more effectively.
• Exhibits concern and sensitivity to others.
• Applies basic education and training in job responsibilities and assignments.
• Asks questions when unsure of how to handle an assignment and demonstrates ability and initiative to handle assignments beyond the basic, routine level.

Benefits

• In addition to a competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees