Administrative Assistant

NFM Lending•Pinehurst, NC

11d•$17 - $19•Onsite

About The Position

The Administrative Assistant performs administrative duties for the branch such as scheduling appointments, following up with clients, copying, scanning, processing mail, ensuring that office supplies are ordered, and faxing. In addition, this role may assist Branch Managers with ensuring files are complete with all required paperwork and answer the branch telephone.

Responsibilities

Keep Office neat, orderly and presentable for visitors.
Perform all administrative tasks for prospect file-set up.
Create correspondence, forms, reports, memos, and other documents using Excel, Outlook, and Power Point.
Contact borrower and other sources in order to obtain items for borrower’s file.
Manage CRM and LO/BM Database.
Upload loan applications from the website into Encompass.
Verify and examine information and accuracy of loan application.
Coordinate appointments.
Assist office personnel with administrative functions such as faxing, scanning, processing mail, emailing, and ordering supplies.
Contact clients to follow up on missing items using strong verbal and written communications skills.
Ensure that files and items are completed and in the correct location.
Effectively communicate, work with, and build relationships with all levels of constituents including culturally and linguistically diverse staff members and external candidates and/or vendors, while operating in a fast-paced customer service driven environment.
Assist Branch Manager with projects and reports.
May proofread reports, lists, and other information for accuracy.
Assists the managers with various research projects and/or special projects.
Act as receptionist or backup for answering branch phone as needed.
Coordinate branch meetings and calendars.
Additional tasks as assigned.