Administrative Assistant - PDHC

Aveanna Healthcare•Wyncote, PA

34d

About The Position

The PDHC Administrative Assistant plays a key role in keeping our Pediatric Day Health Center running smoothly. This position oversees day-to-day office operations and provides top-tier customer service to both internal and external clients, supporting all clinical and operational activities within the branch.

Requirements

High school diploma or GED.
Minimum of two (2) years of general office experience.
Proficient typing and Microsoft Office skills.
Maintain confidentiality and professional boundaries.
Remain calm, organized, and professional in stressful situations.
Strong attention to detail and time management.
Effective problem-solving and conflict resolution abilities.
Excellent communication and organizational skills.
Ability to speak, read, write, and understand English.
Frequent lifting or carrying up to 25 lbs; occasional lifting up to 50 lbs.
Ability to walk, stand, bend, kneel, and twist for extended periods.
Ability to sit and climb stairs as needed.
Must have adequate vision and hearing acuity.

Nice To Haves

Experience in payroll and/or human resources.
Background in private duty, home care, or healthcare settings.
Advanced Excel skills a plus.

Responsibilities

Support the Administrative Director and Clinical Manager in organizing front office operations.
Maintain nurse licensure and credential expirations to ensure compliance with state and federal regulations.
Order and manage supplies for clinical operations — including forms, medical provisions, equipment, and marketing materials.
Assemble and submit new employee paperwork to corporate for processing.
Triage calls to support clinical and staffing operations.
Accurately enter patient and employee data into SAM.
Compile and enter QI data for monthly tracking.
Sort, file, and maintain patient and employee records .
Prepare and copy orientation packets for new hires.
Greet visitors, assist families, and direct them to appropriate staff.
Document pick-up and drop-off times for children (center-based positions only) and prepare transportation and attendance reports.
Maintain knowledge of emergency procedures and assist nursing staff as needed.
Report all complaints immediately to the administrator.