Administrative Assistant

ABLE AssociatesWestport, MA
8d$20 - $25

About The Position

Our client is seeking an experienced full-time Administrative Assistant for their Tax Office! Pay Rate: $20–$25 per hour

Requirements

  • Prior experience working in a tax office is required
  • Strong understanding of basic tax documents needed for filing (individuals and businesses)
  • Comfort and confidence interacting directly with clients
  • Experience using tax CRMs and client portals (TaxDome experience is a plus)
  • Familiarity with tax preparation software (Drake Tax experience preferred)
  • Proficiency in Microsoft Outlook and Excel
  • Strong organizational skills and attention to detail
  • Ability to work independently and take initiative
  • Valid driver’s license
  • Pass background check/ drug screening

Nice To Haves

  • During tax season, availability for Saturday hours 10:00 AM–1:00 PM when needed
  • If Saturday hours are worked, weekday hours can be slightly reduced
  • A positive, team-oriented professional who is approachable and dependable
  • Comfortable in a fast-paced tax season environment
  • Willing to “roll up their sleeves,” try new ideas, and help improve office operations
  • Not afraid to make suggestions, test new processes, and learn through hands-on experience

Responsibilities

  • Serve as a primary point of contact for clients, providing professional and confident communication
  • Ensure clients submit all required tax documents and signed forms
  • Manage client records and workflows using a tax-related CRM and client portal
  • Scan, organize, and maintain electronic and physical tax files
  • Support tax preparers and partners with administrative and office tasks
  • Assist with general office operations, including phone calls, email correspondence, scheduling, and document management
  • Identify opportunities to improve office processes and contribute ideas to enhance efficiency
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