Administrative Assistant – Advising Center (Temporary Part-Time)

Tennessee Board of Regents • Knoxville, TN

3d • $16

About The Position

This person is responsible for answering the advising center
phone, checking-in students to see advisors, making appointments, troubleshoot
student appointments, assist the director with general office tasks; answers
student questions and direct students to the appropriate offices.

Requirements

• High School Diploma or Associates degree
• Previous experience in customer service, office assistance or receptionist.
• Three years of related experience required
• Ability to use Microsoft Word products including Word, Excel and Powerpoint.
• Ability to manage multiple office equipment such as printers, copiers, multiline phone and customer relationship management tools; previous experience with Student Information systems and scheduling software.

Responsibilities

• Provide support to the advising office and serve as the first contact for the Advising Center and adjacent offices at Hardin Valley including answering questions and routing students to the appropriate offices, checking in appointments, reviewing student profiles, managing a multiline phone
• Provide support for appointment scheduling in Navigate for the advising office.
• Assist the director with various office tasks including but not limited to maintaining the reception area and the advising center; creating documents, scheduling tasks, and keeping the Advising Center calendar.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees