Administrative Assistant

Lifebridge Health • Baltimore, MD

50d

About The Position

Performs a variety of administrative and clerical duties to proactively identify and respond to the needs of the patients, medical office staff, and physicians.

Requirements

• HS Diploma/GED preferred
• 3-5 years experience in administrative/customer service role.

Responsibilities

• Places, receives and screens telephone calls; determines nature of call and provides general information, referring more complex calls to other team members.
• Greets, screens and directs visitors, patients, sales representatives, etc.
• Schedules appointments, maintains calendars, arranges meetings and conferences, and makes travel arrangements.
• May serve as liaison to Human Resources and Payroll.
• May respond to questions regarding surgeries and anesthesia.
• May collect anesthesia payments according to established policies and procedures.
• Performs clerical and data entry as directed by the manager or their designee.
• Opens, sorts and distributes incoming mail; answers routine correspondence independently.
• Maintains office supplies; prepares inventory and purchase orders.
• Participates in departmental special projects as needed.
• Serves as a patient/customer advocate when needed.
• Keeps patients/customers informed, explain delays, and provide clear and concise information.

Benefits

• Competitive compensation (additional compensation such as overtime, shift differentials, premium pay, and bonuses may apply depending on job), comprehensive health plans, free parking, and wellness programs.
• Opportunities for professional development, including tuition reimbursement and developing foundational skills for neonatal critical care leadership and advanced certification.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED