Administrative Assistant

Professional Plastics•Orchard Park, NY

10d•Onsite

About The Position

Professional Plastics is a leading supplier of plastic sheets, plastic rods, plastic tubing, plastic films & fabricated plastic parts. Established in 1984, Professional Plastics has grown to 22 locations across the USA, Singapore & Taiwan. We provide the widest range of engineering plastics, composites & technical ceramics in the marketplace. We are a family-owned and operated business that values hard work, integrity and ethics. Professional Plastics is currently offering great career opportunities. We are interested in hiring motivated professionals who share our core values and desire to be part of a dynamic team. Professional Plastics is an equal opportunity employer and offers competitive pay and benefits. Position Summary: The Administrative Assistant provides administrative support to ensure efficient operation of the branch office. This position supports multiple managers and employees through a variety of tasks related to organization and will be expected to effectively communicate with multiple branches when required. The ability to rely on experience and judgment to plan and accomplish goals with a wide degree of creativity and multi-tasking is expected.

Requirements

Proficiency in Microsoft Office Suite (Word, Outlook, Excel)
Proficiency in standard office and database programs/equipment
Knowledge of CRM software
High School Diploma or equivalent
1-3 years’ experience in an administrative role

Nice To Haves

Bachelor’s Degree from an accredited university preferred

Responsibilities

Reviews and charges outstanding credit payments.
Runs credit references queries on new customer accounts
Prints Cycle Counts.
Reviews and balances inventory location accuracy.
Makes inventory adjustments when necessary
Answers and directs phone calls to relevant staff
Provides purchase order confirmations, shipping information to sales team & customers
Enters certifications into ERP software
Processes outside labor into total part costs
Works with production to enter and bill WIP (Work in Process)
Collects tax exempt certs and input into system
Enters and processes RMAs & credits
Enters times into timekeeping software and track vacation/sick time
Calculates and corrects part costs
Works with accounting to ensure orders are processed through credit timely
Receives and bills direct ship orders
Calculates local delivery costs and apply to orders
Make bank deposits.
Collects customer checks and sends to Corporate.
Manages petty cash
Reviews and submits vendor invoices to Corporate weekly
Mails & email invoices
Files, orders office supplies, answers phones, directs calls and walk-ins.
Calls for maintenance on building or front office issues
Responds to customer-specific administrative requests (daily shipments, quality lists, etc.…)
Sends daily emails on freight costs
Processes WIP orders in SYSPRO, processing orders, reads prints, breaks down material used per job, adjusts usage, time per operation issued, and goods receipts
Resolves inventory and discrepancy issues
Provides clerical and administrative support to the warehouse department
Provides feedback on progress or issues in a timely manner to Production Manager
Ensures project documentation and value assurance to the accuracy of job details input by operations/ machinists
Communicates and works closely with warehouse personnel
Maintains a strong focus on job processing and problem resolution
Provides reasonable responses to inquires – email, voicemails, requests, etc.