Administrative Assistant - TCC Operations

Southern Company•Atlanta, GA

1d•Onsite

About The Position

This position reports to the TCC Floor Operations Manager and will primarily provide administrative support for the TCC Floor Operations Manager, Area Desk Supervisor Team, System Operator Supervisor, and Power System Coordinators who perform 24/7 real-time operations responsibilities. Key expectations include managing calendars, email, and travel; serving as the point of contact and processing for expenses, invoices, timekeeping, and other administrative support activities; and managing and overseeing conference rooms. The role requires proficiency in various Microsoft applications for daily business challenges, including spreadsheets, presentations, time & expense entry, phone coverage, and calendar/meeting management via Outlook. A crucial aspect of this position is the ability to collaborate effectively with other administrative and executive assistants, particularly within T&D Operations. The employee is expected to perform job duties with minimum supervision.

Requirements

High School Diploma or Equivalent strongly preferred
Extensive secretarial/administrative experience in a busy, fast-paced environment supporting multiple managers and staff
Successfully qualify on the SHL and Skill Check Assessment
Highly efficient and ability to handle pressure and manage multiple deadlines well
Proven ability to initiate, plan, organize, monitor, and report on several projects simultaneously
Ability to professionally represent GPC, including professional interactions with other executives, managers, peers, department employees, vendors and other business partners
Ability to confidentially screen emails, upon request, and the ability to proactively prioritize the handling/processing of requests
Effective listening skills with the ability to identify and understand customer needs
Excellent planning and organizational skills
Ability to multi-task to organize, prioritize and perform activities in a fast paced, changing environment from multiple personnel at various levels within the department
Must be an effective team player that is able to build and maintain strong relationships with other Executive/Administrative Assistants within Transmission/Operations, and across Georgia Power and the Southern Company system, and provide back-up support to others as needed
Proven ability to produce accurate results with excellent attention to detail, in a timely manner, independently, and with minimal supervision and direction
Must possess excellent customer service, time management, phone, interpersonal, and written/verbal communication skills
Demonstrated proficiency using Microsoft Office products (Word, Excel, Power Point, Access, and Outlook)
Ability to leverage resources to pull together and provide relevant, appropriate information around business needs/issues, and create effective PowerPoint presentations utilizing such data
Must utilize due diligence, sound judgment and decision-making skills, when responding to requests and dealing with confidential information
Must be able to learn processes quickly if no direct experience
Personally invested in safety and the safety of others
Exhibits behaviors consistent with "Our Values" (Safety First, Total Commitment, Superior Performance, and Unquestionable Trust) in all business dealings
Maintains a professional demeanor
Adapts quickly to changing conditions and effectively manages multiple priorities
Anticipates group needs and proactively seeks solutions
Dependable with excellent Customer Service skills
Builds strong relationships and works effectively in a team environment
Utilizes strong problem-solving skills
Maintains confidentiality of sensitive information always
Demonstrates flexibility and adaptability to changing priorities
Demonstrates initiative and drive to deliver positive results
Self-motivated, proactive, and able to act with a sense of urgency
Exercises independent judgment, confidentiality, and discretion and work with minimal direction
Deliver assignments with a high degree of quality, accuracy, and timeliness without follow-up

Nice To Haves

College degree a plus
Storm support experience coordinating meals, supplies, and deliveries is strongly preferred
Experience with timekeeping, expense reporting, invoice processing, arranging travel, and coordinating meetings strongly preferred
Supervisor, Manager, or Senior Manager level support in a corporate or field environment or relevant work experience in a customer service/support role is preferred
Experience supporting a large, diverse department with multiple needs is highly desired
Experience managing a calendar, inbox, and calls
Proficiency in scheduling meetings and resolving multiple conflicts through Microsoft Outlook
Prior data entry and reporting experience is preferred
Experience taking initiative and being a self-starter in day-to-day responsibilities
Administrative/clerical certification such as Certified Professional Secretary (CPS) or Certified Administrative Professional (CAP) is desired, but not required
Demonstrated proficiency in Southern Company Systems such as Enterprise Foundations, SCOTT, TEAMS, Maximo, Oracle, CAMP, and budgets is preferred

Responsibilities

Serving as receptionist and greeting guests at a restricted access facility and assisting coordinating entry, as appropriate, to those without credentials
Processing employee time for Power System Coordinators in Area Desk Operator and System Operator roles
Preparing and processing expense statements in a timely manner
Processing invoices in a timely manner
Adhering to corporate accounting policies
Scheduling, planning, and coordinating meetings and events, including logistics, agendas, presentations, meals, supplies, billing, etc.
Maintaining the schedules for all building conference rooms and serving as point of contact for all set-up, audio/visual, and catering needs
Scheduling, setting up and coordinating video conferences
Taking meeting minutes and tracking action items
Making travel arrangements
Maintaining employee files and other files, some of which could contain confidential or sensitive information
Records Retention, Compliance, and Audit Support and including secure treatment of Confidential Information, NERC logging requirements, I-9 verifier, HR records, and other services
Coordination with partner departments including the Distribution Control Centers, Corporate Security, Corporate Safety, Building Services, Fleet, and Investment Recovery
Answering phones and taking effective messages for multiple employees
Ordering, maintaining, and distributing departmental supplies
Working with other administrative assistants to organize and maintain supply rooms and copy rooms
Maintaining S: Drive access, Outlook distributions lists, phone lists and SharePoint & TEAMS sites
Sorting, opening, and delivering department mail
Researching and preparing presentations, reports, and communications
Coordinating and maintaining various awards
Supporting and coordinating special projects
Assisting team during storm/weather events during business hours and/or afterhours/weekends as needed
Other department specific requirements, as needed