Administrative Assistant - TCC Operations

Southern Company • Lithia Springs, GA

4h • Onsite

About The Position

This position provides administrative support for the TCC Floor Operations Manager, Area Desk Supervisor Team, System Operator Supervisor, and Power System Coordinators who perform 24/7 real-time operations responsibilities. Key responsibilities include managing calendars, email, and travel, acting as the point of contact for expenses, invoices, and timekeeping, and handling other administrative support activities. The role also involves conference room management and utilizing various Microsoft applications for daily business challenges, including spreadsheets, presentations, time & expense entry, phone coverage, and calendar/meeting management via Outlook. The successful candidate will work closely and effectively with other administrative and executive assistants, particularly within T&D Operations, and is expected to perform job duties with minimum supervision.

Requirements

• High School Diploma or Equivalent strongly preferred
• Extensive secretarial/administrative experience in a busy, fast-paced environment supporting multiple managers and staff
• Ability to professionally represent GPC, including professional interactions with other executives, managers, peers, department employees, vendors and other business partners
• Ability to confidentially screen emails, upon request, and the ability to proactively prioritize the handling/processing of requests
• Effective listening skills with the ability to identify and understand customer needs
• Excellent planning and organizational skills
• Ability to multi-task to organize, prioritize and perform activities in a fast paced, changing environment from multiple personnel at various levels within the department
• Must be an effective team player that is able to build and maintain strong relationships with other Executive/Administrative Assistants within Transmission/Operations, and across Georgia Power and the Southern Company system, and provide back-up support to others as needed
• Proven ability to produce accurate results with excellent attention to detail, in a timely manner, independently, and with minimal supervision and direction
• Must possess excellent customer service, time management, phone, interpersonal, and written/verbal communication skills
• Demonstrated proficiency using Microsoft Office products (Word, Excel, Power Point, Access, and Outlook)
• Ability to leverage resources to pull together and provide relevant, appropriate information around business needs/issues, and create effective PowerPoint presentations utilizing such data
• Must utilize due diligence, sound judgment and decision-making skills, when responding to requests and dealing with confidential information
• Must be able to learn processes quickly if no direct experience
• Successfully qualify on the SHL and Skill Check Assessment

Nice To Haves

• College degree a plus
• Storm support experience coordinating meals, supplies, and deliveries is strongly preferred
• Experience with timekeeping, expense reporting, invoice processing, arranging travel, and coordinating meetings strongly preferred
• Supervisor, Manager, or Senior Manager level support in a corporate or field environment or relevant work experience in a customer service/support role is preferred
• Experience supporting a large, diverse department with multiple needs is highly desired
• Experience managing a calendar, inbox, and calls. Proficiency in scheduling meetings and resolving multiple conflicts through Microsoft Outlook
• Prior data entry and reporting experience is preferred
• Experience taking initiative and being a self-starter in day-to-day responsibilities
• Administrative/clerical certification such as Certified Professional Secretary (CPS) or Certified Administrative Professional (CAP) is desired, but not required
• Demonstrated proficiency in Southern Company Systems such as Enterprise Foundations, SCOTT, TEAMS, Maximo, Oracle, CAMP, and budgets is preferred

Responsibilities

• Serving as receptionist and greeting guests at a restricted access facility and assisting coordinating entry, as appropriate, to those without credentials
• Processing employee time for Power System Coordinators in Area Desk Operator and System Operator roles
• Preparing and processing expense statements in a timely manner
• Processing invoices in a timely manner
• Adhering to corporate accounting policies
• Scheduling, planning, and coordinating meetings and events, including logistics, agendas, presentations, meals, supplies, billing, etc.
• Maintaining the schedules for all building conference rooms and serving as point of contact for all set-up, audio/visual, and catering needs
• Scheduling, setting up and coordinating video conferences
• Taking meeting minutes and tracking action items
• Making travel arrangements
• Maintaining employee files and other files, some of which could contain confidential or sensitive information
• Records Retention, Compliance, and Audit Support and including secure treatment of Confidential Information, NERC logging requirements, I-9 verifier, HR records, and other services
• Coordination with partner departments including the Distribution Control Centers, Corporate Security, Corporate Safety, Building Services, Fleet, and Investment Recovery
• Answering phones and taking effective messages for multiple employees
• Ordering, maintaining, and distributing departmental supplies
• Working with other administrative assistants to organize and maintain supply rooms and copy rooms
• Maintaining S: Drive access, Outlook distributions lists, phone lists and SharePoint & TEAMS sites
• Sorting, opening, and delivering department mail
• Researching and preparing presentations, reports, and communications
• Coordinating and maintaining various awards
• Supporting and coordinating special projects
• Assisting team during storm/weather events during business hours and/or afterhours/weekends as needed
• Other department specific requirements, as needed

Benefits

• Comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees and health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees