Administrative Assistant / Surgical Coordinator

Orthopaedic Specialty GroupFairfield, CT

About The Position

OSG offers a pleasant professional work environment, competitive wages, and comprehensive benefits, including generous paid time off. Orthopaedic Specialty Group, P.C., is an Equal Opportunity Employer

Requirements

  • Bachelor's degree preferred; Prior healthcare experience required
  • A minimum of five years of experience as an administrative assistant in a healthcare setting
  • Excellent computer skills: including Microsoft Office; Electronic Medical Records
  • Strong organizational skills that reflect the ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail

Responsibilities

  • Scheduling & Schedule Management
  • Responsible for the coordination of care for surgical and non-surgical patients
  • Maintains and manages physician's calendar including office, vacation/time-off, on-call and surgical calendar
  • Schedules patients appointments
  • Schedules tests, surgeries, procedures, consultation requests & post-op physical therapy
  • Liaison with hospitals and surgery centers to schedule cases and to notify changes
  • Liaison with appropriate vendors to order equipment for scheduled surgical cases
  • Verifies patient's insurance eligibility for the procedure
  • Schedules and/or coordinates with other physicians and hospitals
  • Manages/releases hospital block time at hospital(s)
  • Communications
  • Answers telephone in accordance with office protocol
  • Triages phone calls to the appropriate individual or department
  • Retrieves and responds to voicemail messages in a timely manner
  • Handles patient complaints
  • Responds to flags in EMR system
  • Responds to physician messages delivered through Patient Portal
  • Records Management
  • Prepares correspondence (memos, reports, letters, etc.) as directed by physicians and administration
  • Ensures all diagnostic testing and required documentation, including operative files, are ordered, scanned and sent to all parties
  • Arrives surgery, and enters global period dates after procedure has taken place

Benefits

  • competitive wages
  • comprehensive benefits
  • generous paid time off
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