About The Position

The Security and Trust Organization is at the forefront of ensuring our products and the company are secured for the long term as we navigate a dynamic landscape, drive durable growth and innovative security for our customers in the age of AI. We are seeking those who are energized by transformation, are proactive, systems thinkers and like to operate at the core of making sure that transformation is executable and positioned well. Our Strategy & Operations Function and Strategic Communications and Enablement function are at the center or making that happen. You will be extremely forward-thinking with a professional and approachable demeanor in all interactions; possess outstanding communication skills with all levels of staff, executives, customers, vendors; and good judgment. You have experience providing support at the Sr. Director level. You take initiative, can handle a full desk with ease and thrive in a lively environment. You have high-energy with a passion for thinking bigger and broader than the role itself. This position requires strong interpersonal skills, independent judgment, utmost integrity and ability to balance both strategic and tactical actions. You have outstanding attention to detail and the ability to handle confidential information. You enjoy a collaborative environment, are committed to improvement, solve problems and make decisions.

Requirements

  • 4+ years’ experience in administrative environment. A minimum of 2 years of experience supporting a principal who was at the director level or above.
  • Expert level knowledge of Windows desktop computer applications: Outlook, Word, Excel, PowerPoint.
  • Experience in calendar management, planning meetings and coordinating travel.
  • Excellent verbal and written communication skills including the ability to connect with all levels of Executive/Senior staff and clients.

Nice To Haves

  • Past work experience in the high-tech industry is desired, prior Cisco experience preferred.
  • Associates degree

Responsibilities

  • Calendar Management: Handles Sr. Director's calendar by prioritizing schedules and meetings. You may decide who gets on the principal’s calendar, which meetings are attended, and who can attend in their place.
  • Meeting Planning and Organization: Assists Sr. Director in planning and organizing meetings by being responsible for the assembling of the agenda, location, meeting technology based upon participant needs, and all other meeting logistics. May further prepare meeting briefing documents by taking and disseminating notes and formulating post meeting action item list.
  • Travel Briefing Preparation: Build travel packs for international trips as well as large domestic events such as Cisco Live, etc. This work includes combining all event information in addition to coordinated logistics of travel and also customer/team asks.
  • Correspondence/Approvals: Supports Sr. Director by acting as proxy for communications and approvals as authorized. Answers general questions as needed and refers routine matters to appropriate parties and follows up to ensure accurate completion. Takes the initiative to resolve issues within specified policies and guidelines and provides mentoring to administrative community members on problem solving. Figures out when executive action is required and supplies a recommendation where appropriate.
  • Travel: Responsible for making travel arrangements for Sr. Director. Carefully considers and decides the optimum travel arrangements and itinerary for calendared meetings while handling Cisco expenses. Works diligently to go above and beyond, working with the airlines directly to accommodate Global Services benefits for upgrades whenever they are available.
  • Special Projects: Provides analytical support to assist Sr. Director on special projects. Research issues, analyzes problems, compiles data, and prepares reports.
  • Large Corporate Events: Prepare and brief itinerary as well as accompany Sr. Director for large Corporate Events such as GSX, where EA's are used for executive support.
  • Confidentiality: Candidate will deal professionally with sensitive and confidential matters and materials.

Benefits

  • U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance.
  • Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.
  • 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
  • 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
  • Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
  • Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
  • 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
  • Additional paid time away may be requested to deal with critical or emergency issues for family members
  • Optional 10 paid days per full calendar year to volunteer
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