Administrative Assistant-Service Department

Mobilityworks • Albany, NY

11d

About The Position

MobilityWorks, serves the disabled community with wheelchair accessible minivans, full-size vans with lifts, as well as commercial fleet vehicles. Our mission is to provide wheelchair users with the mobility, independence, and personal freedom they desire. Keep reading to see how you can join the team leading this effort! MobilityWorks is seeking a Service Administrator. We provide a great work-life balance with regular business hours so you can be home spending time with family or doing what you love most! BE THERE- MobilityWorks believes that every team member is an important part of the MobilityWorks team, and we value the skills, efforts, and contributions made by each member of our team. We believe in our mission and make every effort to live our core values. What you get to accomplish: Professionally greet customer when they enter the building. Answer phones & direct calls professionally for Service and Rental Department. Cashier for Service Department. Submit Warranties. Scheduling for the Service Side. Invoicing Commercial Clients. Manage the vehicle rental department, schedule rentals, train rental clients on the use of the adaptive equipment, prepare contracts, invoice, prepare and file all related paperwork on a monthly basis. Manage the vehicle maintenance and schedule repairs as needed for the Rental Fleet. Coordinate service valet pick up, delivery, and service rental units.

Requirements

• High school diploma or GED required.
• Excellent customer service skills and experience is required.
• Solid verbal, written, and interpersonal communication skills are required.

Responsibilities

• Professionally greet customer when they enter the building.
• Answer phones & direct calls professionally for Service and Rental Department.
• Cashier for Service Department.
• Submit Warranties.
• Scheduling for the Service Side.
• Invoicing Commercial Clients.
• Manage the vehicle rental department, schedule rentals, train rental clients on the use of the adaptive equipment, prepare contracts, invoice, prepare and file all related paperwork on a monthly basis.
• Manage the vehicle maintenance and schedule repairs as needed for the Rental Fleet.
• Coordinate service valet pick up, delivery, and service rental units.

Benefits

• Work/Life Balance - Hours of operation 8-5, Monday - Friday, no late nights, No weekends!
• Competitive Compensation Packages
• Medical, Dental & Vision Insurance plan(s).
• Flexible Spending Account(s)
• 8 paid holidays, Personal Time Off, Social Responsibility Time.
• Employer Paid Benefits such as Tuition Reimbursement Program, Employee Assistance Program, Life and Disability insurance.
• Employee Wellness Program
• 401(k) Retirement Plan options with generous company match.
• An incredibly rewarding experience in a team-centered environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees