Administrative Assistant - Receptionist PM -10 Month

Stafford County Public Schools•Fredericksburg, VA

11h•Onsite

About The Position

Reporting to the Assistant Director of Transportation Services, this position provides clerical support as assigned. This role will have particular focus on contributing to effective notifications related to school bus delivery. Assisting with responses to public inquiries and preparation and distribution of written communications will also be a focus. Additional duties will involve the delivery of appropriate customer service to the department staff in person, online, and via telephone. Successful candidates will demonstrate strong attention to detail in record keeping and written communication and the ability to work well with colleagues and the public.

Requirements

High School Diploma or its equivalent; coursework or certifications related to clerical duties preferred.
Two (2) years of professional experience required; prior experience in clerical roles preferred.
Knowledge Appropriate professional English grammar, usage, spelling, punctuation, and publication.
Skills Operation of business equipment to include fax machine, copier, two way radio and multiple line phone system.
Proficient in Microsoft Office and Google Suite.
Meticulous attention to detail.
Abilities Deliver effective written and verbal communication.
Manage time and tasks effectively.
Demonstrate initiative and flexibility.
Work cooperatively in a team environment to meet goals.
Organize and perform work independently.
Meet deadlines for all work even when working on multiple projects.
Show sustained effort and enthusiasm in quality and quantity of work.

Responsibilities

Support effective communications
Assist in delivering school bus information using established communication systems concerning busing status, to include delays, splits, and reassignments
Prepare, type, print, and distribute a variety of written materials through established communication systems (e.g., mass communication platform, emails, websites)
Draft written communications from rough drafts, outlines, meeting notes, or verbal instructions
Provide copy-editing and other quality check support to colleagues
Maintain accurate, accessible archives of all communications
Provide regular communication and maintenance of Google calendars for the Administrative team
Manage public inquiries with strong customer service
Welcome and screen visitors and callers
Identify needs of visitors and callers, address questions directly when possible, and triage requests to appropriate colleague(s)
Respond to telephone calls received from school personnel and the general public
Assist other staff members as necessary to ensure an efficient transportation operation
Support and demonstrate core values of Stafford County Public Schools
Engage in ongoing professional development relevant to position.
Respond to written and oral requests for information promptly and thoroughly.
Maintain a clean, neat appearance, appropriate to position.
Maintain a record of appropriate attendance and punctuality.
Serve as a role model for students, colleagues, and the general public.
Work in close harmony with colleagues, supervisors, and co-workers.
Comply with all District and School policies and regulations, including but not limited to guidelines for confidentiality.
Perform other related duties as required/assigned.