Administrative Assistant - Property Management

Omaha Housing Authority • Omaha, NE

6d • $18 - $24 • Onsite

About The Position

Are you passionate about making a real difference in the community? Do you thrive in a collaborative and supportive environment? The Omaha Housing Authority (OHA) is looking for a dynamic administrative professional to assist our property management department and help us fulfill our mission of providing safe and affordable housing. Founded in 1935, the Omaha Housing Authority is a nonprofit government agency committed to enhancing the quality of life for low and moderate-income individuals. With over 2,700 public housing units and up to 4,300 Housing Choice (Section 8) Vouchers, we work diligently to ensure our residents have access to safe, sanitary, and affordable housing.

Requirements

• High School graduate and an Associates degree in a related field.
• The position requires three (3) years of office experience to include administrative experience. Customer service experience required, and excellent computer skills required.
• Must have a thorough knowledge of Business English, spelling, and punctuation.
• Must be proficient in Microsoft Word, Excel, Outlook, and PowerPoint.
• Ability to understand oral and written instructions.
• Must possess and maintain a driver’s license and a good driving record. Must be insurable under the OHA auto insurance policy.
• Ability to establish and maintain effective working relationships with residents, co-workers, consultants, and contractors; ability to communicate with people from a broad range of socio-economic backgrounds.

Responsibilities

• Answer phones, direct calls and assist residents and the public that come into the office.
• Process a variety of correspondence, tenant notices, reports and other materials for the Senior Property Manager and Scattered Sites Property Management staff.
• Develops and maintains department file/records system.
• Assist with work order creation, closure, organization, or data entry.
• Assist with the preparation of budget reports, vacancy and month end reports, and work order productivity reports.
• Process and apply rents, prepare 30-day violation notices and Tenant Accounts Receivable (TARS) reports, and assist with collection processes.
• Assist with the scheduling and coordination of vendors with Property Management and Maintenance staff.
• Maintain adequate supply of office supplies.
• Maintain confidentiality of tenants, files, correspondence, etc. per OHA policies.
• Must clearly understand all aspects of the policies and procedures of OHA, including, OHA admissions and continued occupancy policies. Must have the ability to effectively communicate this to applicants, residents, and visitors.
• Prepares appropriate information necessary for meetings with directors, applicants, residents, and/or staff members.
• Schedule meetings for Scattered Sites Property Management staff and Senior Property Manager with applicants, residents, or visitors when applicable.
• Provide appropriate forms and direction to applicants, residents, or visitors, as necessary.
• May respond to telephone and email inquiries concerning the Scattered Sites.
• May assist with special projects.
• May occasionally work evening and weekend hours, especially in emergency situations.
• May work in other areas of the Property Management Department as directed.
• Perform other duties as required or assigned.

Benefits

• 17 paid holidays, including your birthday, a floating holiday, and a self-care day
• 12 days of vacation and 12 days of sick leave per year
• Medical, dental, and vision benefits start the 1st of the month following date of hire
• Life Insurance, Health & Dependent Care FSA, Allstate Voluntary Insurance, and Pet Insurance
• 401(a) retirement plan with a 5.5% match and 457 compensation plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 51-100 employees