Property Management Assistant
About The Position
The Property Management Assistant at the Hampton-Newport News Community Services Board plays a vital role in supporting efficient property management and strengthening services that enhance the quality of life for our residents. This dynamic position provides both clerical and operational support across multiple property offices, ensuring daily operations run smoothly and fostering effective communication between residents, management, and vendors. In this role, you will greet visitors, respond to phone inquiries, collect and process rent payments, and post transactions into Yardi Voyager with accuracy. You'll coordinate tenants' annual and interim recertification appointments, gather necessary documentation, and maintain current, confidential resident records. Additional responsibilities include conducting semi-annual housekeeping inspections to uphold property standards and assisting the Property Manager with resident concerns to ensure respectful and timely resolution. You will also prepare move-in packets, distribute notices, and collaborate with maintenance vendors to support property needs. Working under the supervision of the Property Management Specialist, this position provides the opportunity to contribute to the success of affordable housing programs while building valuable organizational, technical, and communication skills in a team-oriented environment. If you are detail-oriented, service-driven, and passionate about making a difference in your community, we encourage you to apply for this rewarding role.
Requirements
- At least one (1) year of experience in administrative support in property management
- Proficiency in using Microsoft Office applications and familiarity with property management software
- Valid VA Driver's License with acceptable driving record
Responsibilities
- Greet visitors
- Respond to phone inquiries
- Collect and process rent payments
- Post transactions into Yardi Voyager with accuracy
- Coordinate tenants' annual and interim recertification appointments
- Gather necessary documentation
- Maintain current, confidential resident records
- Conduct semi-annual housekeeping inspections to uphold property standards
- Assist the Property Manager with resident concerns to ensure respectful and timely resolution
- Prepare move-in packets
- Distribute notices
- Collaborate with maintenance vendors to support property needs
Benefits
- Medical
- Dental
- Vision
- Life Insurance
- Health Savings Account
- Flexible Spending Account
- Employee Discounts
- the Virginia Retirement System
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
