Administrative Assistant / Program Specialist

Woods Services•Middletown Township, PA

8h•$17

About The Position

We want you to join our team! We need deeply compassionate, committed, and highly talented staff. The Woods organization is guided by their mission to support children and adults with disabilities or challenges to achieve their highest potential and independence through innovative and individualized approaches that promote learning and personal fulfillment. Job Summary Performs varied, complex and routine administrative support and practice management duties, exercising judgment in decision making, knowledge of departmental policies and procedures while actively engaging with the Beechwood NeuroRehab community. Must be able to work independently and demonstrate good writing, multi-tasking, critical thinking, communication, organization and problem solving skills.

Requirements

High School Diploma (or equivalent), and a minimum of 2 years related experience required.
Must have excellent computer skills and the ability to remain professional and to multi-task in a fast paced environment.
Must be able to lift/transfer a minimum of 50 lbs.
Demonstrates an understanding of the unique needs of persons with cognitive and physical challenges and of Beechwood NeuroRehab’s mission to help persons served fully participate in daily life and achieve full inclusion in their community.
Demonstrates respect for diversity among staff, clients, families and other stakeholders
Demonstrates Word Processing Speed of at least 50 Words Per Minute.
Demonstrates proficiency in use of all Microsoft Office Suite programs (Word, Excel, PowerPoint, Access, Outlook, MS Teams). Ability to use these venues to query information and prepare in required format for use as requested by Director.
Demonstrates initiative, judgment and proficiency of all job duties while upholding confidentiality at all times.
Demonstrates thorough knowledge of grammar, spelling and punctuation.
Demonstrates knowledge of ability to carry out instruction from both written and verbal sources.

Nice To Haves

5 years of related experience preferred.

Responsibilities

Maintains various program evaluation databases by entering data on a regular and timely basis, including benchmarking MPAI-4, SRS, Interval Data, Satisfaction Survey, PROMIS, etc.
Maintains Incident Management databases by entering data on injuries, falls, behaviors, hospitalizations. Monitors, charts and reports trends to Beechwood NeuroRehab Leadership.
Supports the Clinical and Care Coordination teams in the maintenance of authorizations for continued service provision to the population served.
Works in conjunction with the Care Coordination department to maintain participant records in compliance with regulatory and funder requirements.
Provides support to the residential management team as needed including reconciling credit card statements, maintaining regulatory compliance paperwork and records (such as fire drills).
Acts as a point of contact for visitors to Beechwood NeuroRehab and provides connection to appropriate personnel/departments, direction and/or escort if needed.
Answers telephone and gives information to callers or routes calls to appropriate individual. Places outgoing calls, takes accurate messages and delivers them promptly. Communicates basic information regarding programs, updates from family members or stakeholders and requests appropriately.
Orders and maintains needed office and kitchen supplies on SharePoint (from Purchasing, Office Supply, and Food Services) as needed/requested. Completes purchase orders for equipment and supplies any ancillary department as authorized.
Scans, copies, and uploads documents into EMR and EHR databases making sure documents are uploaded properly for record maintenance. Generates reports as needed.
Prepares and distributes correspondence including but not limited to conference invitations, cover letters, faxes, and records requests.
Maintains operation of printer/copier/fax/scanner, including ordering service and supplies as required.
Inputs data and word processing from both written and auditory materials.
Maintains various calendars and schedules as needed.
Maintains professional working relationships with all co-workers and levels of management.
Acts as an Ambassador for Beechwood NeuroRehab and provides information about the program when appropriate.
Any other duties as assigned.