Administrative Assistant - Permitting

Groundworks•Grand Rapids, MI

1d•Onsite

About The Position

Ready to build your future? We're Groundworks, North America's leading foundation repair and water management specialist. We're more than a company - we're a team driven by purpose. As a Top Workplace, we're looking for top talent to fuel our mission: to protect, repair, and improve our customers’ greatest asset – their home. But what makes us a great place to work? Here, you'll find real career growth, comprehensive and affordable benefits, a culture that values hard work and innovation, and company ownership equity. Whether you’re starting your career or looking for your next big move, we offer hands-on training, advancement opportunities, and the chance to make a real impact every day. Join us and lay the foundation for your success. Apply today! The Production Administrative Assistant must enjoy customer service and be able to project an energetic attitude, warm welcome and positive image of Groundworks. This position handles workflow for customer service calls, production and service technician interaction. Support administrative needs of a busy customer service-based industry. Duties and Responsibilities Provide administrative support for timekeeping Create weekly job packs Create and close purchase orders Ensure office equipment is in working order to include scheduling maintenance Great customer experiences and service is how we built our reputation. You will be the right fit is you believe in serving people and solving problems. Setting and confirming install dates Mailing customer information packets Following up with customers on a variety of issues Updates customer records for accuracy It is an essential function of this job that the employee regularly and reliably reports to work on time each working day.

Requirements

High School Degree/GED
Must be positive and motivated with excellent communications skills
Ability to adapt quickly to changes in work strategy
Excellent computer skills
Great oral and verbal communication

Nice To Haves

1-2 years Administrative Assistant experience preferred
Previous call center or customer service preferred

Responsibilities

Provide administrative support for timekeeping
Create weekly job packs
Create and close purchase orders
Ensure office equipment is in working order to include scheduling maintenance
Setting and confirming install dates
Mailing customer information packets
Following up with customers on a variety of issues
Updates customer records for accuracy
It is an essential function of this job that the employee regularly and reliably reports to work on time each working day.