Administrative Assistant Legal Services - Data Entry (Entry Level)

SpectrumAM•San Antonio, TX

1d•$15•Hybrid

About The Position

Are you interested in working for a supportive company that is an innovator in its field? Do you enjoy solving challenging problems? Are you a determined self-starter and strong decision maker? Do you have a lifelong love of learning? Do you prefer working on a team? Joining our team is a great opportunity to take your career and talent to the next level, while working for a company that is committed to helping others within the local community. We are dedicated to being different from other companies, and show this in our employee focus, unique culture, and commitment to creating good for our customers and each other. We appreciate the people we work with and want to provide our people with the resources and flexibility they need to succeed. Spectrum Association Management can offer you: Inhouse education, including continued personal development, to expand your knowledge and personal brand The freedom to work autonomously A friendly and welcoming culture, with activities you can participate in with others, drawings, and fun contests A strong team environment whether in the office or working remotely. We do NOT require experience in our industry. We have a comprehensive training and mentorship program. A successful candidate may have experience in legal support, claims, basic accounting, or back-office experience. We believe a vibrant culture is based on trust. We are looking for positive and motivated humans that can help us reimagining a vibrant work environment, focused on support, career development, fun, autonomy, and strong human connections among colleagues. We do not hire employees… We hire work family. The Legal Services Administrator role is focused on property code, accounts receivable process, working with attorneys and clients. Typical background would be as a para-legal admin, accounts receivable, or from the collections industry. The Legal Services Administrator manages an attorney portfolio, various administrative tasks, and works closely with attorneys on various legal matters.

Requirements

This position requires strong attention to detail and analytical/auditing skills.
Must be able to troubleshoot, solve problems, work independently while adhering to strict deadlines, and work at a fast pace for a long period of time while maintaining accuracy.
Must also be detail oriented, take pride in producing great work, possess a positive attitude, and enjoy working in a collaborative team environment.
Must have accurate alpha numeric data entry skills.
Proficient computer skills including Excel and Word
Must have the ability to provide exceptional customer service to our homeowners and vendors over the phone while communicating in a professional and helpful manner.
Must have clear and concise written communication.
Must have an understanding of account reconciliation.

Responsibilities

Drafting general business correspondence related to legal matters
Review and interpretation of documents
Process files and research
Posting invoices, checks, and ticket management
Educating employees and homeowners
Managing metric spreadsheet
Maintaining and administering escalated accounts, which includes auditing and verifying account transaction history, corresponding with third party file administrators, signing and reviewing Affidavits, and maintaining mailing addresses.
Knowledge of the regulations and ensuring compliance with appropriate billing and collection policies.
Large amounts of data input and verification are required to ensure accurate account information is maintained. Posting payments, processing invoices, reviewing legal correspondence, maintaining a database of correspondence, providing service to various third-party vendors, and time management are required.

Benefits

Hybrid Empowerment Plan - Our culture is based on trust. We empower our employees to work in-office and partially remote based on the role, and requirements of the business. Determined by the manager after the training phase.
Recognized as Best Places to Work 18 years in a row!
Fastest Growing Company - Fast Track 50 in 2020.
San Antonio-based homeowners’ association management company.
Privately-owned with over 20 years in business, and during all this time, we have never had a lay off.
Work / Life balance.
5 weeks of PTO to allow for rest, travel, family, and your hobbies.
40 paid hours per year for community service activities.
11 Paid holidays
Paid Training
Internal Learning and Development Management System.
Full suite of benefits includes: Medical, Dental, Vision, STD/LTD, Life/AD&D and a 401k program.
Free medical clinic in-house (in San Antonio office – virtual appointments for other offices).
Well-structured career track plan with a 6-month review.
Position with a starting pay at $15.00 per hour with performance reviews with salary increase opportunities every 6 months