About The Position

JOB SUMMARY Performs complex administrative support work. Work involves providing administrative support including disseminating information; assisting with maintaining filing systems; preparing and editing reports and documents; and providing guidance to others. Works under general supervision with moderate latitude for the use of initiative and independent judgment. ESSENTIAL FUNCTIONS A. Participates in the planning and execution of an agency program; reviews and routes incoming books, materials, and mail; inspects correspondence, publications, and packages; and maintains records and files, correspondence, and mail room documentation. B. Prepares and disseminates information concerning agency programs and procedures; prepares, edits, and distributes correspondence, reports, studies, forms, and other documents; and responds to inquiries regarding rules, regulations, policies, and procedures. C. Trains and assigns the work of mail room administrative support and technical program staff; and develops and presents training materials to staff. D. Performs criminal information searches and retrieval using Texas Department of Public Safety criminal history system access. Performs a variety of marginal duties not listed, to be determined and assigned as needed.

Requirements

  • Graduation from an accredited senior high school or equivalent or GED.
  • Two years full-time, wage-earning customer service, clerical, secretarial, administrative support, or technical program support experience.
  • Fifteen semester hours from a college or university accredited by an organization recognized by the Council for Higher Education Accreditation (CHEA) or by the United States Department of Education (USDE) may be substituted for each six months of experience.
  • Knowledge of office practices and procedures.
  • Skill to communicate ideas and instructions clearly and concisely.
  • Skill to coordinate with other staff, departments, officials, agencies, organizations, and the public.
  • Skill to interpret and apply rules, regulations, policies, and procedures.
  • Skill to prepare and maintain accurate records, files, and reports.
  • Ability to walk, stand, sit, kneel, push, stoop, reach above the shoulder, grasp, pull, bend repeatedly, climb stairs, identify colors, hear with aid, see, write, count, read, speak, analyze, alphabetize, lift and carry 15-44 lbs., perceive depth, operate a motor vehicle, and operate motor equipment.

Nice To Haves

  • Knowledge of agency and departmental organizational structure, policies, procedures, rules, and regulations preferred.
  • Skill in the use of computers and related equipment in a stand-alone or local area network environment preferred.
  • Skill in the electronic transmission of communications preferred.

Responsibilities

  • Participates in the planning and execution of an agency program
  • Reviews and routes incoming books, materials, and mail
  • Inspects correspondence, publications, and packages
  • Maintains records and files, correspondence, and mail room documentation
  • Prepares and disseminates information concerning agency programs and procedures
  • Prepares, edits, and distributes correspondence, reports, studies, forms, and other documents
  • Responds to inquiries regarding rules, regulations, policies, and procedures
  • Trains and assigns the work of mail room administrative support and technical program staff
  • Develops and presents training materials to staff
  • Performs criminal information searches and retrieval using Texas Department of Public Safety criminal history system access
  • Performs a variety of marginal duties not listed, to be determined and assigned as needed

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

1,001-5,000 employees

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