Administrative Assistant II
About The Position
The Administrative Assistant II will provide general office support to the Office of Housing & Residence Life by keeping all student records and files updated via eRezLife, arranging appointments and reservations, ordering maintenance, typing various forms/reports, billing, receipt/refund deposits, prepare purchase orders/requisitions, department mailings, etc. The Office of Housing & Residence Life collaborates with other campus offices that require information or assistance with on-campus students. The department will soon be using new software called Maxient for student case files, which will require assistance from the Administrative Assistant.
Requirements
- Residency Requirement: This posting is only open to residents of the State of Colorado at the time of submitting your application.
- Experience Only: Two (2) years of relevant experience in an occupation related to the work assigned to this position OR Education and Experience: A combination of related education and/or relevant experience in an occupation related to the work assigned equal to two (2) years
- Strong customer service skills
- Strong attention to detail
- Strong organizational skills
- Excellent verbal and written communication skills
- Ability to work independently
- Ability to multi-task and meet deadlines
- Strong interpersonal skills
- Highly efficient with MS Office suite, Google Suite, and other database applications
- A successful candidate will demonstrate responsible professional conduct at all times; will be punctual and observe scheduled work hours.
Responsibilities
- Maintain eRezLife system and develop office processes
- Assist in creating and implementing processes for student and faculty/staff housing applications and contracts.
- Design and implement reporting documents
- Computer operations for memos, editing the resident handbook, reports, letters, data entry, spreadsheets, and maintenance requests.
- Compile reports and update records as they pertain to student applications, intent forms, break information, early arrivals, no-shows, scholarship recipients, summer housing, and department mailings.
- Conduct research on best practices, rate information, and resident handbooks.
- Assist in preparing any Excel reports on occupancy, billing, revenue, expenses, and inventory.
- Preparing various forms/letters for fees
- Follow established department procedures regarding the processing of housing assignments/cancellations, summer conference billing, Faculty Drive billing, deposit refunds, data entry, room key access, etc.
- Process purchase orders and maintain activity budgets
- Maintains and prepares a shadow budget for the area and processes and reconciles all paperwork related to the Purchase Order guidelines.
- Assist in overseeing P-card statement reconciliation and proper receipt documentation.
- Manages reception office and student employees
- Answers questions about the department as the first point of contact for students/parents/customers by phone, and manages department email accounts by replying to emails and/or forwarding them to the appropriate resource.
- Provides reception coverage for three professional staff in the office, as well as 4 Residence Directors, and works with/trains work study students.
Benefits
- The State of Colorado offers permanent employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
