Administrative Assistant II

Vitalant • Pittsburgh, PA

1d • $20 - $23 • Onsite

About The Position

Vitalant’s Hemophilia Center of Western PA is seeking a detail-oriented and patient-focused Administrative Assistant II to support both our clinical operations and research department. This role is essential in ensuring a smooth and welcoming experience for patients while also providing critical administrative support to our research team. This position will primarily support front desk operations during busy clinic days in addition to dedicated time assisting with research-related administrative tasks.

Requirements

• High school diploma or equivalent required; additional education preferred
• 2+ years of administrative or clerical experience, preferably in a healthcare setting
• Strong attention to detail and accuracy, especially with data entry
• Excellent communication and customer service skills
• Ability to manage multiple priorities in a fast-paced environment
• Proficiency with Microsoft Office and general computer systems

Responsibilities

• Greet and assist patients and visitors in a professional and welcoming manner
• Answer and direct incoming phone calls
• Schedule and coordinate patient appointments
• Distribute and collect patient forms and ensure completeness
• Support overall clinic flow during high-volume days
• Perform high-volume data entry for the bleeding disorders patient database
• Scan and upload documents into electronic medical records (EMR) systems
• Maintain accurate and organized records
• Provide clerical and administrative support to the research department
• Assist with additional administrative tasks and special projects as assigned

Benefits

• Competitive compensation based on experience
• Comprehensive benefits package including medical, dental, and vision
• Paid time off and holidays
• Opportunities to support meaningful work in patient care and research
• A collaborative and mission-driven team environment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED