Administrative Assistant II - Customer Service - Byrd Unit (611087)

Texas Department of Criminal Justice•Huntsville, TX

About The Position

Performs routine administrative support work. Work involves providing administrative support including disseminating information; assisting with maintaining filing systems; and preparing and editing reports and documents. Works under moderate supervision with limited latitude for the use of initiative and independent judgment.

Requirements

Graduation from an accredited senior high school or equivalent or GED.
One year full-time, wage-earning customer service, clerical, secretarial, administrative support, or technical program support experience. Fifteen semester hours from a college or university accredited by an organization recognized by the Council for Higher Education accreditation (CHEA) or by the United States Department of Education (USDE) may be substituted for each six months of experience.
Knowledge of office practices and procedures.
Knowledge of business terminology, spelling, punctuation, and grammar.
Skill to communicate ideas and instructions clearly and concisely.
Skill to coordinate with other staff, departments, officials, agencies, organizations, and the public.
Skill to interpret and apply rules, regulations, policies, and procedures.
Skill in problem-solving techniques.
Skill in the use of computers and related equipment in a stand-alone or local area network environment.
Skill to prepare and maintain accurate records, files, and reports.
Skill to review technical data and prepare technical reports.
Skill in the electronic transmission of communications.
Ability to walk, stand, sit, kneel, push, stoop, reach above the shoulder, grasp, pull, bend repeatedly, climb stairs, identify colors, hear with aid, see, write, count, read, speak, analyze, alphabetize, lift and carry under 15 lbs., perceive depth, operate a motor vehicle, and operate motor equipment.
Conditions include working inside, working around machines with moving parts and moving objects, radiant and electrical energy, working closely with others, working alone, working protracted or irregular hours, and traveling by car, van, bus, and airplane.

Nice To Haves

Experience in the use of Microsoft Office Suite or equivalent to include word processing, spreadsheet, database, or presentation software programs preferred.
Knowledge of agency and departmental organizational structure, policies, procedures, rules, and regulations preferred.
Skill to type 45 words per minute (with no more than 10 errors) preferred.

Responsibilities

Prepares and disseminates information concerning various agency programs and services
Prepares and responds to correspondence
Prepares, edits and distributes reports, studies, forms, and other documents
Performs typing and word processing
Maintains filing and record keeping systems to include automated information systems
Responds to routine inquiries regarding rules, regulations, policies, and procedures
Assists in the development of administrative and technical assistance policies and procedures
Assists in preparing administrative analyses and summaries
Assists in researching, composing, designing, and editing agency publications to include brochures, forms, manuals, and charts
Provides technical program assistance to others
Performs a variety of marginal duties not listed, to be determined and assigned as needed.