Administrative Assistant I -Early Steps
About The Position
Point of Service Operations- Greets patients and confirms appointments, communicates with families the procedures and guidelines for referrals, answers questions, collects insurance documentation, and driver’s license. Explains and satisfies any necessary patient signature requirements. Receives and directs telephone calls to the appropriate personnel. Calls patients to confirm appointments and notifies clinical staff and service coordinators of patient arrivals. Prepare compliance reports of all scheduled appointments, no shows, cancellations, and attended appointments to assist with statistical reports for the Early Steps contract with CMS/DOH. Record filing with Iron Mountain, chart filing, and creating charts for new clients. Sorts and distributes mail All other duties as assigned.
Requirements
- High school diploma or equivalent and one year of relevant experience.
Nice To Haves
- High School Diploma and two years of clerical/customer service experience, preferably in a health care or education setting serving the pediatric population.
- One year of computer inputting data and reviewing patient demographic material preferred.
Responsibilities
- Greets patients and confirms appointments
- Communicates with families the procedures and guidelines for referrals
- Answers questions
- Collects insurance documentation, and driver’s license
- Explains and satisfies any necessary patient signature requirements
- Receives and directs telephone calls to the appropriate personnel
- Calls patients to confirm appointments and notifies clinical staff and service coordinators of patient arrivals
- Prepare compliance reports of all scheduled appointments, no shows, cancellations, and attended appointments to assist with statistical reports for the Early Steps contract with CMS/DOH
- Record filing with Iron Mountain, chart filing, and creating charts for new clients
- Sorts and distributes mail
- All other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
