Administrative Assistant - Housing

THE LUTHERAN CARE NETWORK•Scarsdale, NY

6d•$24 - $26•Onsite

About The Position

We are seeking an experienced Administrative Assistant to support our Housing Department in our Scarsdale office. This role is ideal for a highly organized professional with prior experience in housing, property management, or compliance driven environments who can work independently, manage detailed records, and help maintain order in a high-volume paperwork environment.

Requirements

2+ years of administrative experience, preferably in housing, property management, nonprofit, or compliance focused settings
Demonstrated ability to manage high volume files and sensitive documentation
Strong working knowledge of Microsoft Excel and Word
Experience using HUD compliant housing/program software (or ability to learn quickly)
Excellent organizational, communication, and time management skills
Ability to work independently and exercise good judgment with confidential information

Nice To Haves

Affordable housing, Section 8, or other HUD regulated programs
Experience preparing or maintaining audit ready tenant files
Prior responsibility for waitlists, reporting, or compliance documentation

Responsibilities

Serve as point of contact for housing-related inquiries and correspondence via mail, phone, and email.
Handles incoming calls with professionalism, accuracy, and a customer-focused approach.
Process, track, and maintain applications and waiting lists for organization’s housing sites, ensuring data accuracy and completeness.
Perform data entry and run reports using Word, Excel, and HUD software.
Organize and maintain tenant files in accordance with HUD guidelines, including working through an existing backlog.
Assist with tenant paperwork collection and correspondence.
Track and update insurance certificates for contractors working at the housing sites
Support department staff with other administrative and compliance related tasks