Administrative Assistant, FCM Intake

Gallagher•Franklin, TN

17h•Onsite

About The Position

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose. Overview This position will operate in our Franklin office Monday - Friday, 8:00am - 5:00pm.

Requirements

High school diploma and 2 years related experience required.
Working knowledge of Microsoft Windows applications and Microsoft Office.

Nice To Haves

Time Management
Detail Orientation
Customer Service Skills

Responsibilities

Provides administrative and secretarial support to one or more mid-level professionals.
Provides a wide variety of administrative and staff support services.
May assist in budget preparation and control activities.
May assist in the preparation and control of records, statistics, and reports regarding operations, personnel changes, etc.
Administers programs, projects, and/or processes specific to the operating unit served.
May serve as administrative liaison with others within and outside the company regarding administrative issues related to purchasing, personnel, facilities and operations.
Incumbents typically receive guidance and/or direction from more senior administrative staff.

Benefits

Medical/dental/vision plans, which start from day one!
Life and accident insurance
401(K) and Roth options
Tax-advantaged accounts (HSA, FSA)
Educational expense reimbursement
Paid parental leave
Digital mental health services (Talkspace)
Flexible work hours (availability varies by office and job function)
Training programs
Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
Charitable matching gift program