This position reports to the Assistant Vice President of Academic Services and Initiatives and primarily supports Continuing Education and Academic Affairs programs. Key responsibilities include monitoring data for state reporting, collaborating with Academic Affairs leadership on reporting requirements and coordinating with Distance Learning Services for student access to D2L. This position will support deans and program managers on course creation within the college's ERP system, collaborating with the Admissions and the Registrar offices, and the Division of Community and Continuing Education to enhance technology for non-credit courses and maintain student records to ensure data integrity. Additionally, the individual will assist with continuing education registration, oversee academic space requirements, manage room reservations, and serve as a liaison for workflow policies. This position will also update the Academic Affairs website, manage Etrieve processes, and provide administrative support to the division. Participation in professional development and college committees is expected. This position requires a high school diploma and work experience that is directly related to the area of employment. A bachelor's degree may be substituted for the related work experience. Ideal candidate will have an associate degree with three (3) years of related work experience. Must be proficient in office systems management and demonstrate a working knowledge of computer applications (MS Office), modern procedures, practices, and technology. Candidate with Lumens and Colleague systems is a plus. Working knowledge of Continuing Education and Workforce Training programs is ideal. Experience maintaining databases that include gathering, tracking, and reporting information and troubleshooting system errors is essential. The individual is expected to display initiative and sound judgment while working without close supervision. This position will also exercise discretion, good judgment, and professionalism while managing multiple tasks under stressful situations, flexible schedules, and changing deadlines. Initiating and completing duties and special assignments with limited supervision is a must. Must be able to function in an environment characterized by continual changes in information technology, possess excellent interpersonal and written customer service skills, and work as a team with other members of the Division and other departments within the College.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
251-500 employees